XSPC H1 Cube not so good

[ohms]

Should have done the smart thing and purchased a Case Labs case from the start

Troll more.

I'm taking pictures right now.

I just got off the phone with someone over at Frozencpu and I won't buy from them ever again. I was just told that they won't refund or exchange me a new case, until XSPC approves it. I have never heard of any business doing returns or RMAs in this fashion, ever. Anytime I have bought something from Performance-PCs and received a defective product I have had a very easy return/RMA process with them. The Frozencpu employee I spoke with was telling me was to contact XSPC directly via e-mail and maybe they could help me resolve my issue or that their boss Mark would have to approve the return (who is apparently indisposed).