TFC Monsta - Need a laugh?

[affiliate13]

I thought i would use TFC 1/2" ID 3/4OD Compression fittings on my TFC Monsta rad. This was a mistake.

When i was leak testing i noticed some tiny drips around the bottom of both fittings so i stopped the pump and they seemed finger tight as they were but i thought ok they need to be tighter so i gave them each a 1/2 turn with my pliers and turned on the pump, same thing little drips.

I though the hoses may have slipped but i was pretty careful putting them on so i decided to check and dismounted the rad and took off the fittings, hoses were fine, i tightened everything up as best i could and tried again, same thing.

Annoyed i took it off and stuck on some DD FatBoy 1/2" Barbs w/ jubilee clips and worse luck a bigger drip, at this point i was freakin out so i tried some EK 1/2"ers i had spare and again drips.

So since i thought it was something to do with the threads on that side on the monsta i flipped it over and put the fittings on the other side, guess what no drips. Yay! only no, not Yay! 2 mins later and 1lr approx of fluid pumped in there is a hissing coming fromt the other side of the rad at the holes i have the plugs in and a trickle rapidly dribbling out. I freaked stopped the pump....ooops didnt get the restop plug in quick enough and the whole bottom of the case floods with liquid. Disaster.

Well long story short the base of the thread housing for the 1/4" fittings had hairline cracks on both sides.
I was livid, i really dont think i over tightened these, but i suppose i must have.

Result, one wrecked Monsta.

If using TFC 1/2" comp fittings make sure they dont lever the thread housing against the body of the rad and create these hairline cracks.

I cant find any info on the Feser site stating that they are not compatible, as they look just like they are and unless i have herculean strength i am unaware of then i cant see exactly what i did.

Anyhoo after two hours of mopping and kicking things i can now see the funny side...

[Sadasius]

Damn that really sucks.

[aspire.comptech]

Rma.

[lennox]

No pic? I'm interested in seeing how easily a $300 radiator can be damaged.

[JOCKTHEGLIDE]

Rma.

thats if you can.....

[aspire.comptech]

thats if you can.....

Seems to me, that he did nothing wrong when attaching the barbs, and the thing leaked right out of the box.

If Feser didn't RMA it, I sure as hell wouldn't buy another one from them.

[JOCKTHEGLIDE]

Seems to me, that he did nothing wrong when attaching the barbs, and the thing leaked right out of the box.

If Feser didn't RMA it, I sure as hell wouldn't buy another one from them.

they dont respond to emails one bit....you RMA through who you purchased it to from what I understand about the feser company.....

[affiliate13]

Here is an odd twist, i bought most of the parts in this build from one store and they offered some install insurance with all i bought.
Since I didnt want this service i thought i had not asked for it, but it comes included and you need to remove it as an option when paying - i missed this, but i was in a hurry and didnt remove it. I actually meant to get in touch and cancel it but forgot, i checked their email and its on the list, so hopefully i am covered.

I will take a pic before i send it off.

Anyone else using the same fittings with one of these?

Looks like barbs for me otherwise.

[JOCKTHEGLIDE]

I have used the feser fittings on their quad and no leaks....im thinking it might be from you twisting too hard or it came from the factory that way and they didnt test it before leaving? I had a leak in my rad, but foudn out its my fault I had a screw too long and punctured a hole in the radiator itself.....feser is just hard to get with through contact period they wont even look at their emails from what I understand. I dont know why they offer 5 year warranty on a radiator that they dont even have an RMA process or check emails in general.

Here is an odd twist, i bought most of the parts in this build from one store and they offered some install insurance with all i bought.
Since I didnt want this service i thought i had not asked for it, but it comes included and you need to remove it as an option when paying - i missed this, but i was in a hurry and didnt remove it. I actually meant to get in touch and cancel it but forgot, i checked their email and its on the list, so hopefully i am covered.

I will take a pic before i send it off.

Anyone else using the same fittings with one of these?

Looks like barbs for me otherwise.

[lennox]

I dont know why they offer 5 year warranty on a radiator that they dont even have an RMA process or check emails in general.

Masters of marketing

[LOUISSSSS]

I have used the feser fittings on their quad and no leaks....im thinking it might be from you twisting too hard or it came from the factory that way and they didnt test it before leaving? I had a leak in my rad, but foudn out its my fault I had a screw too long and punctured a hole in the radiator itself.....feser is just hard to get with through contact period they wont even look at their emails from what I understand. I dont know why they offer 5 year warranty on a radiator that they dont even have an RMA process or check emails in general.

wtf

[DarthBeavis]

Wonder if they would have helped?
http://www.xtremesystems.org/forums/...d.php?t=216401

Don't know.

[Waterlogged]

Masters of marketing

No, no, no...you mean hype. Clearly their "marketing dept" doesn't know what it's doing either. I mean come on, a frog humping a fan???

[*|T2D|*PopovS]

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

[[XC] riptide]

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

Welll..... in some cases its easier to go to the Manu directly. Western Digital HD's for example. RMA straight through them.

But you are right... the obligation is on the reseller.

[Waterlogged]

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

How about EVGA, XFX, BFG, Asus, among others. Real companies aren't afraid of the direct RMA process.

[*|T2D|*PopovS]

Guys, you are not reasonable. Feser is small company with dozen people or so. Why compare them to large corporation like Asus, who has hanfull of customer service personell?

[lennox]

No, no, no...you mean hype. Clearly their "marketing dept" doesn't know what it's doing either. I mean come on, a frog humping a fan???

lol, I don't know if that qualifies as marketing. That seems more like a lonely night with Photoshop and a bottle of whiskey.

[LOUISSSSS]

Guys, you are not reasonable. Feser is small company with dozen people or so. Why compare them to large corporation like Asus, who has hanfull of customer service personell?

us as the end user dont care how many people are in the firm. in this day and age, all emails must be responded to. this isn't 1997 when people didn't know how to email. i sent an email to my local pc shop (2 person firm) and they responded to my email. if TFC wants people to buy their products, they need to respond to email, phone calls, fax (may be dying but still used so they should have the option) within 24/48 hours time.

[Fragger]

Laugh? Mate you got me crying in my beer.

[Waterlogged]

cracked due to using NPT in a BSPP/F ?

BSP = British Standard Pipe

BSPP = British Standard Parallel Pipe

BSPF = British Standard Parallel Fixed. This thread needs a gasket or seal to be gas/liquid tight.

tapered fitting in a striaght hole, last 1/3 of thread will spread bung

Kapt, his first sentence, he says he used Fester comps...which are BSPP.

[NaeKuh]

Rma.

+1

thats if you can.....

I dont see why he cant... He didnt do anything to the rad which would show he fubard it. Sorry but a barb should screw on without much problems and not leak. And the Fatboys have a recessed oring, so something is definitely fubard with the rad.

they dont respond to emails one bit....you RMA through who you purchased it to from what I understand about the feser company.....

Talk to Bundymania and bentlya... they seem to have close ties with fesser.

However its to your best interest and faster to go back to the store you bought it from.

[Sadasius]

lol, I don't know if that qualifies as marketing. That seems more like a lonely night with Photoshop and a bottle of whiskey.

HAHAHA, oh that was good!

[JOCKTHEGLIDE]

Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?

no, but you do call corsair, asus, evga etc..if you have an issue that needs to rma.....

[JOCKTHEGLIDE]

us as the end user dont care how many people are in the firm. in this day and age, all emails must be responded to. this isn't 1997 when people didn't know how to email. i sent an email to my local pc shop (2 person firm) and they responded to my email. if TFC wants people to buy their products, they need to respond to email, phone calls, fax (may be dying but still used so they should have the option) within 24/48 hours time.

which is essentially what I did....though I solved my own problem, but feser never responded not even, "what did you do wrong" email...no nothing...notta....single spec not even a hello thanks for buying our most expensive radiator.....not even, "your a jerk for messing it up".....you get the idea.....