Quote Originally Posted by *|T2D|*PopovS View Post
Why e-mailing Feser? Reseller must take care about the problem with end-user. Feser work out RMA for reseller, Standard practice. Do you call GM if your car broke or dealership?
If feser had retail stores, like a GM car dealerships, then yes you would go to the feser store. Or the asus store or the EVGA store.

So your example does not apply, because its not the same business model.

In the world of computers RMA is part of the territory my friend, it is only a matter of time before defective parts arrive at your doorstep...I wonder if you'll sing the same tune when you pay for something that doesnt work, and then you have to wait weeks before getting a replacement, plus pay the shipping, yada yada yada

Feser should RMA, and furthermore could offer a list of compatible/recommended components and some best practices, like torque specs for thier 300 dollar radiator, it would ease headaches and help with the marketing image.