Quote Originally Posted by LOUISSSSS View Post
us as the end user dont care how many people are in the firm. in this day and age, all emails must be responded to. this isn't 1997 when people didn't know how to email. i sent an email to my local pc shop (2 person firm) and they responded to my email. if TFC wants people to buy their products, they need to respond to email, phone calls, fax (may be dying but still used so they should have the option) within 24/48 hours time.
which is essentially what I did....though I solved my own problem, but feser never responded not even, "what did you do wrong" email...no nothing...notta....single spec not even a hello thanks for buying our most expensive radiator.....not even, "your a jerk for messing it up".....you get the idea.....