Limited Warranty

Danger Den will replace or repair products it sells to Customer which are defective due to manufacturing or material defects if, and only if, customer notifies Danger Den in writing of the claimed defect within 1 year following the date of sale. Danger Den will not be responsible for any damages beyond the cost of such repair or replacement. Danger Den agrees to pay all shipping or mailing expenses for return of defective products to Danger Den. In the event Danger Den confirms on inspection that the returned product was defective due to any manufacturing or material defects, Danger Den will repair or replace the defective product. Customer may not assign or transfer their rights pursuant to this limited warranty to any other person or entity. Danger Den may condition its duty to replace or repair any product which Customer claims is defective due to manufacturing or material defects on Customer's proof of purchase.
From their website. I agree, that is what sucks the most that they first told u they would and now they have said flat out no. How many different reps have you talked to?