Quote Originally Posted by penguins View Post
the main problem with this that i didn't realize at first is not that they aren't honoring the warranty but that they pulled sparky and bots around in the mud for a couple weeks making them send something usps back and forth for no reason (not honoring warranty)

fry's is definatly not to blame, hell they get props from me for even supplying a wc kit that isn't thermaltake!!
Quote Originally Posted by aqualab View Post
Of course if they read those posts they will do damage control. But why customers have to go Xtreme Complain …. To receive the service they deserve

Quote Originally Posted by rehpyc View Post
Still kind of leaves a sour taste in one's mouth when it requires a middle man (or a Movieman ;p) to get an issue resolved that should not have been an issue at all in the first place, especially with their warranty policy blatantly expressing as much. It cleans the wounds, yes, but the wound is still there. Hopefully DD can learn from this type of situation.
Perhaps you'd be so kind as to email OCZ on my behalf, I have a box full of dead lifetime warranty products that they don't stock anymore.