Notice to wholesalers and retailers who read here

[Movieman]

Lots of valid points made here.
I think the thing that pisses off most customers is like a situation I had happen to me.
Bought a Kill-a-watt,sold for $15.99..
Shipping was 9.95 from California to NH..
When it arrived it was in a manila envelope( NOT a padded mailer) sent first class at a cost of postage of $.85.. Yea,eighty five cents and no tape used.
I can buy that manila envelope for app 25 cents.
That's $1.10 total and the time it took the guy to stick it in the envelope,maybe 30 seconds..
These are the things that make you feel like someone just lifted your wallet.

[defect9]

Lots of valid points made here.
I think the thing that pisses off most customers is like a situation I had happen to me.
Bought a Kill-a-watt,sold for $15.99..
Shipping was 9.95 from California to NH..
When it arrived it was in a manila envelope( NOT a padded mailer) sent first class at a cost of postage of $.85.. Yea,eighty five cents and no tape used.
I can buy that manila envelope for app 25 cents.
That's $1.10 total and the time it took the guy to stick it in the envelope,maybe 30 seconds..
These are the things that make you feel like someone just lifted your wallet.

YES!!! that kinda crap is... (insert some sort of statement about a government here)!

something else I wish more businesses did, was keep them flat rate boxes around. I buy a lot of fiddly crap from lots of places, and I know it will all fit nicely into one of them $5 boxes 95% of the time. add $2 for 'assorted packing' (bubblewrap) and the $2 to pay the labor to pack it, and it doesnt cost no $15 for shipping.

But, if I want it bad enough, I'll still pay $15 in shipping. And they know it.