And exactly what the hell does that have to do with anything that is being discussed here?
You think Hank doesn't know about this? Stop kidding yourself, don't be so naive.
It seems pretty simple to me. They got caught trying to charge more for shipping and "handling" without letting the customer know. When the customer caught them on it, they got pissed and put them on the "black" list. Hank owns P-PC's, I'm pretty sure he would be the one to give the "OK" to putting people on the "black" list.
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