Well, getting any type of response from these guys is gonna take a while....



Dear Valued Customer,:

Due to the traditional Chinese New Year, the online technique support service will be suspending for a period from Jan. 24th, 18:00 to Feb. 1st, 9:00(GMT+8)。
During this period, you can still send your mails to us and our system will record them.We will come back to work at 9:00 on Feb 1st and will give you a reply as soon as possible. Please wait with patience!
Thank you for your understanding! And sorry for the inconvenience！
Here we also wish you a nice new year and hope that everything is going well over there. Thank you!

Best regards!
ASUS Customer Service Center