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Thread: Notice to wholesalers and retailers who read here

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  1. #1
    Xtreme Enthusiast
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    May 2007
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    La Jolla, CA, USA
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    Notice to wholesalers and retailers who read here

    Dear Performance PCs, Frozen CPU, Swiftech, Danger Den, Sidewinder Computers, Crazy PC, Xoxide, Petra Tech, Coolerguys, and numerous others ......

    Perhaps it is the foul mood I am in from ordering stuff which simply does not work or is said to be 'engineered' when in fact it was designed by some dip$hit on photoshop, who failed pre-calculus in high school, took no physics (ever) and whose only experience with real engineering was watching some project on the Discovery channel, but here are a few simple rules to live by if you want to earn business and keep repeat customers happy:

    1 - Only list on your website what you directly have in stock. None of this Petra Tech crap where you list all kinds of crap that is always out of stock. That is foogling (fishing for folks thru Google matches) that simply makes me rather give the sale to someone else. An example of a non liquid cooling retailer would be Provantage ... I avoid them like the plague.

    2 - It does not cost $14 to ship 20 rubber o-rings by USPS priority mail. So stop the lying and BS, and simply charge what it really costs. Some of you do, .... and .....some of you dont, and try to take on an extra 5% under the table (thru trumped up shipping charges). My message to you....GFY. If it honestly costs $4.80 to send something from New York to California, then charge the customer $4.80..... exactly.

    3 - It is fine to take a cut for yourself... after all ... it is a damn business and not a charity. You are in it to make money, for yourself, .... but window stripping does not cost $1.50 per foot, tubing does not cost $1 per foot, Tygon does not cost $3 per foot and barbs do not cost $8 for one compression fitting. If that is what the nut jobs at Bitspower say you have to pay, .... give em the international symbol of good will, ... and go make your own contract. (trust me, it will not cost you even $1 to have a fitting made on a decent Chinese or Taiwanese line).

    If you want to know how things should run, look at how Michelle at Swiftech gets stuff done. Lets say my Apogee XT block came with a bent bolt or missing nut .... No questions asked, ...no BS, simply gets the address and phone number and 3 days later you get what you need. Also, Alex (the original owner of Petras) did a fairly good job of getting stuff returned or fixed.

    Quit with the BS, ... and be honest - Jay
    Last edited by jayhall0315; 09-06-2010 at 04:07 AM.

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