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Thread: Official EK statement - Nickel Plating Issues

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  1. #36
    I am Xtreme
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    Quote Originally Posted by dejanh View Post
    Eddy is aware of Kayin's findings and is looking into the possibility that he is being supplied sub-par copper (he replied to my email). With that said, if at the end of everything this does turn out to be the case of bad supply, what would everyone expect EK to do? If they do not resolve the bad supply problems any replacement you get may have the same problems as the originals. As before this is still a very tricky situation and one that requires careful handling. Personally I think it is being handled as best as it can be considering the circumstances.
    I am glad that Eddy is looking into it. Thanks for letting us know.
    I'd expect at least shipping the replacements to us to be free of charge. That's common courtesy.
    Also, getting replacements and shipping to a nearby reseller instead of dealing with EK directly would be a great way to save time and money for both us and EK.
    Last edited by zalbard; 06-08-2011 at 09:24 AM.
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    If you are really extreme, you never let informed facts or the scientific method hold you back from your journey to the wrong answer.

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