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Thread: Official EK statement - Nickel Plating Issues

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  1. #1
    Xtreme Member
    Join Date
    Apr 2010
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    207
    Hi,

    On reading EK's statement, there's a reason EK cannot admit to any fault in their plating process. Coming from a legal angle, admitting = liability which in turns opens a can of worms for potential class action lawsuits (in the most extreme cases) which will put a big dent on the bottom line. The statement was most likely done on advice by their lawyers.

    So EK has opted for the best option to limit damage to the company while trying to placate customers. Deadline on RMA also guarantees them a limited hit.

    Smart thing for EK to do now would be take the RMAed blocks and replate them with a better nickel process to salvage their reputation.

    Wes
    Last edited by wesley; 06-06-2011 at 05:25 PM.
    Core i7 920 @4.31ghz (HK3.0+MCR320Drive) [DT Air/CPU @ 13c idle, 45c IBT]
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  2. #2
    Crunching For The Points! NKrader's Avatar
    Join Date
    Dec 2005
    Location
    Renton WA, USA
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    2,891
    Quote Originally Posted by Kayin View Post
    This was such a big thread I took a trip today.

    Three plus hours later, I have my system, and I have a few observations after letting its fluid settle while I've been away.

    First, I was affected, and second, if you want nickel dust, I have it.

    Let me add that this was running a nanofluid type coolant as well. There's nickel dust sitting in my tubes. In fact, it even screwed up my coolant.

    But rather than sit here and throw fuel on the fire, I'll do a tear down with my camera tonight, as well as an attempt to explain the mode of failure in this block with some diagrams.

    I'll now step out of this thread until I have pics to explain what I found.
    cheers for adding somthing other than my mindless rabble to this thread

    Quote Originally Posted by wesley View Post
    replate them with a better nickel process to salvage their reputation.
    why would they do that? its clearly our fault the blocks are rotting out from under our feet...

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