Quote Originally Posted by leo_bsb View Post
As I told before, the scam was to order from sidewinder and after some weeks call the CC issuer complaining about not receiving the packages.
The issuer opened an investigation, Sidewinder show some documents, even pictures, of items shipped. The issuer took the consumer side and Sidewinder lost money.
This is what I understood from the facts Gary told me. He could always correct that if I'm wrong.
It's not just the lost money for the sale itself. That's what I'm trying to explain. If you order $100 worth of goods from a vendor, they ship the goods, and then you protest the charges with your credit card company and they take your side, the vendor loses more than the $100 from their merchant account. They get nailed with a chargeback fee and if they get too many chargebacks, the fee their acquirer charges to handle the transactions can go up.

I wouldn't blame any business owner for refusing to do business in any part of the world where a credit card company can get away with something like that. It's probably not a reflection on SWC's attitude towards its potential customers in South America.