Hi,
On reading EK's statement, there's a reason EK cannot admit to any fault in their plating process. Coming from a legal angle, admitting = liability which in turns opens a can of worms for potential class action lawsuits (in the most extreme cases) which will put a big dent on the bottom line. The statement was most likely done on advice by their lawyers.
So EK has opted for the best option to limit damage to the company while trying to placate customers. Deadline on RMA also guarantees them a limited hit.
Smart thing for EK to do now would be take the RMAed blocks and replate them with a better nickel process to salvage their reputation.
Wes
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