Rampage owners, I need your opinion on something.
I was using 4X7970 on my Rampage since 3 months without any problem, but 3 days ago, I started getting alot of artifacting: white dots on desktop, black lines in 3D games, etc. So I played alot with the PCI slots DIP switch to find which card was artifacting. Tried each card alone with the 3 other dip switch at off. I discovered that it was the 4th card artifacting badly. In the process, the 4th yellow light besides the 4th dip switch decided to stay off. Oups. Broken DIP switch? No matter what I was doing (BIOS rollback, new BIOS, switching BIOS, etc), the 4th DIP switch always stayed off. Only 3 cards working. What happened? I didn't move any card, just played with the dip switch to find the broken card, since it's the reason the dip switch are there (so we don't need to physically remove the cards to find a broken one).
So I thaught the 4th card died for real in the process. It was failing, so it died. It was artifacting badly anyway. So after carefully removing the 3 top cards without any problems, while carefully trying to put the 4th card out, and by just pushing the retention latch a bit, the stupid cheap 50 cents latch decided to explode in pieces. So I told myself, it's just a plastic latch. No biggies. Then I re-installed the 3 7970 and another 7970 I had in another computer at home (I have 6X Asus 7970 at home...), but the 4th light beside the 4th dip switch still stays off, even with 4 good cards in it. Oups. 4th yellow light besides the Dip switch was off with broken card in it, but now also with a working card in it!
So I told myself that the card was maybe not doing good contact. But even with pushing it hardly in place, the lights still stays off. So I tought I had a failed PCIe slot that killed my 7970 at the same time while failing. So I tried the artifacting 7970 in my other computer. It's artifacting badly, but it's working. Humm. But not working on the 4th slot of the Rampage. Found an old dusty 4770, removed all the cards, tried the 4770 alone by pushing it in place in the broken slot. Still nothing. Computer is booting, I hear Windows sound, but still no picture, 4th yellow light still off besides the dip switch.
So I asked Asus for a RMA for my 7970 and my Rampage. Answer is: broken 50 cents latch = not covered, YOU have to pay to fix your Rampage. The fact that the card in that slot started artifacting before I broke the latch and needed to be RMAed doesn't have anything to do with it. It can't be the slot that was failing and broke the card. Impossible. Asus just just stop reading at the 50 cents broken latch part and wants me to pay hundred of $ to fix my Rampage. Building computers since 1984, had over 20 different GPUs in my computers just in the last year, never broke a latch, but it's automatically my fault if that one broke. It's impossible that it was a weakness. Let's use this to make him pay. And the failing PCI slot and failing 7970 are not important. Let's go by the book: broken plastic part = your fault. You have to pay.
What do you think guys? What would you do if it was your Rampage and Asus refuse to fix it under warranty and wanted you to pay hundred of dollars to fix it? A 500$ mobo with a 50 cents broken latch. Probably a failing PCI slot that killed the 7970, or the opposite. I don't know. But something happened BEFORE I broke that stupid latch. So if the latch didn't decided to explode at the end, Asus would have fix it free of charge. I was not lucky, it did explode at the end. But since there is now a broken plastic part on the mobo, no, too bad ''dear customer''. I have to pay Asus to fix my Rampage.
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