Quote Originally Posted by Utnorris View Post
Koolance will let you RMA them all day long, but as I stated before, $5 for shipping each time you have to ship something to them adds up and adds to the cost of ownership. I let them pile up and do one RMA to cut down on shipping, however in the meantime I am not using an item I paid for.
RMA'ing something like a fitting should be done just w/ pictures. Having to pay shipping to RMA such a small and cheap product like a fitting is kind of silly.