Quote Originally Posted by Vinas View Post
Agree with some of the points that Jay makes, and I disagree with a lot too. The small guys are never going to give you the packaged assembly line experience that NewEgg or Amazon gives you. We should expect to pay a little more, and deal with a little headache. This is a nich market. In a way it is like ordering auto parts online. We have to know what we're looking for, and sometimes we pay more because it is a specialized part. Telling the e-tailers to make their own bitspowered part is not really feasible IMHO.

Michelle is good, but they have their processes too. Just pointing out that when they had a bad screw I had to scan and send a copy of the reciept. Not a problem, but you make it seem like they just do stuff no questions asked, which in my experience isn't true. Although it is expected behavior.

Also, being really good at calculus and physics does not make you a good engineer, but it can help ... Take fluid and thermodynamics while you're at it :-)
My experience may change tomorrow, but so far I have never been asked to scan or fax in a receipt (not that I recommend that Swiftech allow themselves to be taken advantage of either). The main point is, .... they just plain take care of business, and dont hold up your day, your build or your mental health with a bunch of unnecessary BS.

.....and I was not just required to take alot of thermo, as a faculty member, I now how to teach it as well (and I dont get a say in it, LOL, cause I am low man on the totem pole).