-----Original Message-----
From: XXXXXX
Sent: Monday, March 08, 2010 4:35 PM
To: Support
Subject: Re: RE: RE: Gulftown
hello DFI Support
come on... i asked serveral times for Xeon X5650 / X5660 Support but
for me i got no competive answer. I wait for 3 Month now with this expensive
CPU and still no support. in January, they told my to support this within
the next weeks, not the next years.
All i got was a "Don't now if/when/why..."
You can't call this "support" where ever the responsible people does't know
anything.
So i am right that there is no plan in doing work at DFI? There must be an
bios project plan, milestones, goals to reach for every board and bios
programming.
Is DFI really a ten people company, one person for coding bios files, two for
board development, two for sale, one financial manager and four for tidy up
in afternoon?
This kind of project and support managemant is an evidence of incapacity
when you ask me and i know you don't.
I work in support by myself in an company with 1700 people. If i had no
answer, i go to the responsible manager for that, anybody will have a
answer.
Perhaps i'm wrong and this support here and in DFI Club forum got nothing to do with dfi and there is no contact between sides. Then ist my fault, sorry that i blame you.
So let me know that.
But thanks for your empty answers. Thanks a lot.
regards.
Kraut
-------------------- lot's of forum bashing -------------
-------- Original-Nachricht --------
> Datum: Mon, 1 Feb 2010 08:45:29 +0100
> Von: "Support" <support@dfi-europe.nl>
> An: XXXXXXX
> Betreff: RE: RE: Gulftown
> Dear Sir:
>
> Notice will be given in the form of a BIOS update being placed on our
> website. There is no current ETA for it's release.
>
> Regards
> Wendell Smith
> Technical Engineer
> DFI Technical Support, Europe
> Email :
support@dfi-europe.nl
> Website :
www.dfi.com.tw
>
>
>
> -----Original Message-----
> From: XXXXXXXXXXXXXXXX
> Sent: Friday, January 29, 2010 1:12 AM
> To: Support
> Subject: Re: RE: Gulftown
>
>
> And when will i get a result of this notice? Is there a chance to get an
> new bios from your technics soon?
>
> Any detailed information about the state of an Gulftown B Stepping
> essecially 5650 supporting bios yet?
> possible release date?
>
> Thanks for you answer, hope you can help me within the nex days.
>
> Regards.
> Kraut
>
> -------- Original-Nachricht --------
> > Datum: Thu, 28 Jan 2010 13:00:23 +0100
> > Von: "Support" <support@dfi-europe.nl>
> > An: XXXXXXXXXXXXXXXX
> > Betreff: RE: Gulftown
>
> > Dear Sir:
> >
> > Your issue has been noted.
> >
> > Regards
> > Wendell Smith
> > Technical Engineer
> > DFI Technical Support, Europe
> > Email :
support@dfi-europe.nl
> > Website :
www.dfi.com.tw
> >
> >
> > -----Original Message-----
> > From: xxxxxxxxxxxxxxxx
> > Sent: Thursday, January 28, 2010 12:44 PM
> > To:
Support@dfi-europe.nl
> > Subject: Gulftown
> >
> >
> > Hello DFI Support.
> >
> > Yesterday I got six Gulftown CPU and tried running them on a UT X58 DFI
> > board, with no success.
> >
> > Bios is beta from 6.1.2010 and should support these new Hexacore CPU.
> >
> > Major Reasons of Change:
> > Added new micro code for support Intel Gulftown 6 core CPUs.
> >
> > Bios prompts with 88 / 8b error code.
> >
> > I need a newer bios to run these CPU. Please help me with a newer beta
> > or alpha bios.
> >
> > CPUs are Xeon 5660 / Xeon 5650 and L5640 ES A4 and Costa Rica Q3UQ.
> >
> >
> > What else can i do? Please contact directly your Bios Team to fix my
> > problem.
> >
> > Thanks a lot.
> >
> > Kraut
> > --
Reply With Quote
Bookmarks