Quote Originally Posted by the finisher View Post
At this point I'm emailing them for a full refund. We shall see
I can't see how you can claim a refund if you haven't used (installed) the product. But I do believe a recall and replacement is in order, if that can't be acheived in a timely manner a refund might be deserved.

I don't think Primochill need to slang it out on this forum, private business agreements should remain private, what I do think is Primochill should inform us of counter-measures and timelines in delivering a product fit for purpose, and soon. I'm sick of having a brand new i7 machine out of action.

Ric