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Thread: Can anyone rate the primochill Typhoon III?

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  1. #1
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    Quote Originally Posted by coolmiester View Post
    I have no axe to grind either way but just because Brian chooses not to wash this pile of dirty laundry in public doesn't mean he is the bad guy in all of this.

    There are always two sides to every story and all i'm hearing right now is one side from a guy who quite obviously has an axe to grind.

    Calling for a Primochill boycott is absolute nonsense given without them this thing probably would never have reached fruition.

    Right now, i don't know if that's a good or bad thing but if i employed a designer i would surely want them to follow through with a product that actually worked and not blame every other person involved rather than taking at least some of the wrap when it all goes tits up.

    I would imagine this has hurt Brian pretty bad financially and he's probably not going to be able to at least attempt to put things right if his product are boycotted altogether so why not cut the guy some slack before making any rash decisions.

    Just my
    as long as he takes care of his customers, that is what really matters. Since there has been a report of the new units (or at least one) again having a crack issue I would advocate for full refunds so the customers do not risk further problems. If the new units will be the solution he goes with, they should first go to some independent testing facility to ensure their stability before going into any more customers' hands. I will not weigh in on blame as that will work itself out and it is not my place to comment.

    Shaz is right in that this forum is NOT the place to start boycotts. Brian, if you are reading this: Please do whatever you can to take care of your customers. Your feelings and Geno's feelings really are of way less importance. Customers first.
    "Thing is, I no longer consider you a member but, rather a parasite...one that should be expunged."

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    I wonder if it's just a short term business decision for PrimoChill to be selling paper weights.

  3. #3
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    Quote Originally Posted by DarthBeavis View Post
    Your feelings and Geno's feelings really are of way less importance. Customers first.
    My thoughts exactly. Take care of the customers and they in turn take care of you by being return customers.

    Chorus:
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    Know when to walk away and know when to run
    You never count your money, when you're sittin' at the table
    There'll be time enough for countin', when the dealin's done
    Last edited by Sadasius; 02-25-2010 at 02:48 PM.

  4. #4
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    Quote Originally Posted by shazza View Post
    Hey guys ... wanting to ask that everybody chills. This isn't the place to be talking about boycotts or other potential legal actions.
    Shazza is right (as usual).

    To put this thing to bed, My relationship with Primo Chill is officially over in any and all forms. I am not collecting any fees or royalties for any future sales of injection molded T3's and am no longer involved with it in any way shape or form. Whether or not Brian/Primo Chill takes care of the issues is entirely up to him. I would like to believe he will and that is my hope.

    I also am convinced that if he can have the parts annealed at a reputable shop (as I have maintained from day one) after tapping and prior to being bonded that the cracking issues will be resolved.

    The upside to hundreds of posts in this thread is that I have made many new friends and found that I really enjoy the community here and I intend to continue hanging out in the forums.
    Last edited by BoxGods; 02-25-2010 at 09:39 PM. Reason: spelling

  5. #5
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    Quote Originally Posted by DarthBeavis View Post
    This is one area RRR or someone over that has the story right (I hate to admit it but when I am wrong I am wrong and there is no shame in admitting those I do not like are right). There is a fun story. I thought this resevoir was a great thing and the idea is great the execution sucked. All that matters is end users have fubar stuff. I am hope they are taken care of. Hopefully Geno can get one in production in delrin as that is the only one that probably should be on the market. Personally I think people should get full refunds.
    Quote Originally Posted by DarthBeavis View Post
    as long as he takes care of his customers, that is what really matters. Since there has been a report of the new units (or at least one) again having a crack issue I would advocate for full refunds so the customers do not risk further problems. If the new units will be the solution he goes with, they should first go to some independent testing facility to ensure their stability before going into any more customers' hands. I will not weigh in on blame as that will work itself out and it is not my place to comment.

    Shaz is right in that this forum is NOT the place to start boycotts. Brian, if you are reading this: Please do whatever you can to take care of your customers. Your feelings and Geno's feelings really are of way less importance. Customers first.


    DB, yesterday I was a little miffed with you, actually I was going to confront you on this a little.
    I don't feel that way today
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  6. #6
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    Quote Originally Posted by the finisher View Post
    [/B]

    DB, yesterday I was a little miffed with you, actually I was going to confront you on this a little.
    I don't feel that way today
    What is there to take issue with (with regard to my statements)? Customers spent money on a faulty product which has no forseable fix. Many of them might no have the means to go buy a replacement part. They should be entitled to a full refund and in short order. That is just good customer service.
    "Thing is, I no longer consider you a member but, rather a parasite...one that should be expunged."

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    Quote Originally Posted by DarthBeavis View Post
    I have been water-cooling long enough to have lost hardware here and there. If you can't joke around about it you should go to air-cooling.
    Quote Originally Posted by DarthBeavis View Post
    What is there to take issue with (with regard to my statements)? Customers spent money on a faulty product which has no forseable fix. Many of them might no have the means to go buy a replacement part. They should be entitled to a full refund and in short order. That is just good customer service.
    I wasn't taking issue with your statements regarding refunds at all!
    It's just that I've already been air cooling for years. Also, if I screw up, have a mishap, and loose hardware, that's my fault. At some point that may happen, that's the risk we all take. I'm more than willing to make fun of myself if it does

    However, as you state above, that's not the issue with the T3.

    I'll have funds to get another reservoir or 2 soon, but of coarse there is nothing like the D-5 pump top/reservoir, Geno designed, on the market anyway. IMHO this is truly an innovative idea. I hope Geno can get a reliable rev. 2 to market before the copy's inevitably show up.

    On the same subject, I've done some research on blow molded plastics. Geno's assertion that annealing the parts after machining + the proper mix of additives in the plastic, would have avoided this train wreck altogether. This is accurate IMHO. Cutting production corners on such a critical component as this, is a dumba** move!

    http://www.annealingplastics.com/

    http://www.eastcoastmfg.com/plastic_annealing.htm
    -"Screw threads are a feature in a plastic component that benefits from annealing. Part failure can occur since the screw places a steady long-term stress on the component in combination with the residual stress from the machining process. Annealing the part reduces the machining stress at the threads and in most cases, the screw stress alone is not normally enough to cause part failure."

    This ones in my practicaly in my back yard http://www.arrowcryogenics.com/annealing.htm

    http://www.connecticutplastics.com/c...ess-relieving/

    Here's alot of info on the subject. http://www.bayermaterialsciencenafta...ling_batch.pdf




    Hey, Shiner,TX, where the first shop is located, makes Shiner Bock=awesome
    Last edited by the finisher; 03-08-2010 at 06:11 AM. Reason: Nothing personal.
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    "Every government degenerates when trusted to the rulers of the people alone. The people themselves, therefore, are its only safe depositories." -Thomas Jefferson

    "He that would make his own liberty secure, must guard even his enemy from oppression; for if he violates this duty, he establishes a precedent that will reach to himself."-Thomas Paine

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    Post

    I also want to say something about this in regard's to Geno's candor about this subject. If Geno had not posted info about the production irregularities here, more people including me, may have installed or left this "time bomb" installed. He has looked out for Primo's customers as best he could, in my estimation.
    Last edited by the finisher; 03-07-2010 at 02:50 PM. Reason: True.
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    "Every government degenerates when trusted to the rulers of the people alone. The people themselves, therefore, are its only safe depositories." -Thomas Jefferson

    "He that would make his own liberty secure, must guard even his enemy from oppression; for if he violates this duty, he establishes a precedent that will reach to himself."-Thomas Paine

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    Quote Originally Posted by the finisher View Post
    At this point I'm emailing them for a full refund. We shall see
    I can't see how you can claim a refund if you haven't used (installed) the product. But I do believe a recall and replacement is in order, if that can't be acheived in a timely manner a refund might be deserved.

    I don't think Primochill need to slang it out on this forum, private business agreements should remain private, what I do think is Primochill should inform us of counter-measures and timelines in delivering a product fit for purpose, and soon. I'm sick of having a brand new i7 machine out of action.

    Ric

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    Quote Originally Posted by Ricardo40 View Post
    I can't see how you can claim a refund if you haven't used (installed) the product. But I do believe a recall and replacement is in order, if that can't be acheived in a timely manner a refund might be deserved.

    I don't think Primochill need to slang it out on this forum, private business agreements should remain private, what I do think is Primochill should inform us of counter-measures and timelines in delivering a product fit for purpose, and soon. I'm sick of having a brand new i7 machine out of action.

    Ric
    Catch 22, why isn't yours installed? First you say one thing, then another. A timely manner

    I agree, and I don't expect them to slug it out here.
    However, Brian has posted 2 times only.

    With Geno out of the loop, now no info on the T3.
    Fixes, replacements, do I have to wait till it fails? Nothing.
    Should all T3 owners email separately for these answers? I guess yes, am doing tomorrow.


    I'll just hook it up to a bucket and let it run, but with out mounting in a case,+ the pressure, and temp cycles. I still won't trust it. I really don't want to set up a functioning loop just to test for failure. And for how long? Beta tester anyone?

    Keep in mind my T3 was made at a very suspect time, heard of many failures, from that "vintage". Also, mine was drilled on top for the fill port. That makes it even more likely to fail. See my post above.

    Let me be clear. I would be very happy with a reliable, functioning product.

    I think any one who bit, has a right to ask questions
    Last edited by the finisher; 03-02-2010 at 01:42 AM. Reason: more clear
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    "They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety." -Ben Franklin
    "Every government degenerates when trusted to the rulers of the people alone. The people themselves, therefore, are its only safe depositories." -Thomas Jefferson

    "He that would make his own liberty secure, must guard even his enemy from oppression; for if he violates this duty, he establishes a precedent that will reach to himself."-Thomas Paine

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