Hey, my first post! Glad to be here. Wish it was about a different subject
I bought a T3 at the end of Sept. directly from Primo. I got all the extras I could, $106 +ship.
With work,family, and cash flow I'm only now getting to my new build.
First off, I've spent the last 2 days free time reading about the failures of the T3, catching up on this thread & others. I'm glad the issues are being resolved, however I'm a little confused about replacement parts, and the conditions to receive them.
From everything I've read on the internet, I have no confidence I can install this in the build configuration I had in mind. I would need to run it on the bench for 2 weeks minimum, before I could trust it. And ultimately I'll never trust this not to crack and leak
I'm new to watercooling, but I've collected a bunch of really cool parts, this was one of my favorites, because of all that's good about the T3 design.
[Thanks Box Gods, I know it's been a rough road, but I think it's a good design, with some obvious bugs.
Dam cheap materials/incompetent suppliers.
Although you need to pay close attention to balancing the flow of the parallel loops, & not to over rpm the pump in a low restriction system, IMHO. But I knew that going in, as I followed this thread from the start. Probably the most controversial product since I've been in the hobby. Still it offers a unique solution for those able to think in parallel. Absolutely want a delrin version, in red/black]
Back to the original intent of this post. Are we expected to run these till they fail, to get the piece of mind of a US made T3? I think you should ofter replacement to all questionable T3's. There is no way I can trust this with my new i7,Classified,SSD's,HDD's, etc...
Also, others who have received replacements have reported not getting the top fill port they paid for. Why? This is a make or break feature for me, as I can't flip the case on its back to fill or service.
Part of the warranty should be to get a reliable product, with the extras we paid for. If it's about time, I'll be happy to wait, as I understand & sympathize with your predicament.
I look forward to more cool products from Primochill, and I have not yet requested a RMA, but would like the official policy, more clear.
Thanks







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