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Thread: Can anyone rate the primochill Typhoon III?

  1. #1126
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    Quote Originally Posted by Ketzer7 View Post
    Read a couple pages back in this thread.

    Pretty sure Vapor and a few others said that if you want to use BP fittings on the T3 you need to get some #9 o-rings for them to seal properly.

    Hopefully they'll see this and correct me if I'm wrong.
    Correct. Even if BoxGods does the new new delrin version. He said the mold won't change.
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  2. #1127
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    Quote Originally Posted by Vapor View Post
    The conversion done on that graph is done by the little black box where it all connects in the middle...the conversion factors are there for anyone who wants to make their own controller (I suppose ).

    Your flowrates are as such:
    D5 1st speed 1.32 l/min (.35GPM)
    D5 2nd speed 1.81 l/min (.48GPM)
    D5 3rd speed 2.4 l/min (.63GPM
    D5 4th speed 3.08 l/min (.81GPM)
    D5 5th speed 3.86 l/min (1.02GPM)




    (btw, that's a lot of QDCs in your loop! )
    You never seen mine Vapor, one set per group, i.e. one for GPU's, one for NB and on for CPU. It makes breaking down the system extremely easy or if you need to replace a GPU, you do not have to take your system down. Anyway, lets see some numbers lexusxxx, temps, overclocks, etc.
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  3. #1128
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    Quote Originally Posted by Utnorris View Post
    You never seen mine Vapor, one set per group, i.e. one for GPU's, one for NB and on for CPU. It makes breaking down the system extremely easy or if you need to replace a GPU, you do not have to take your system down. Anyway, lets see some numbers lexusxxx, temps, overclocks, etc.
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  4. #1129
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    Nice job and Nice temps! Excellent job!
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    Sorry I have been AWOL guys...gearing up for new parts always eats a ton of time and this round there are a BUNCH of new goodies. Looks like a Delrin back out of the mold is a no go as there is too much shrinkage so a new mold would be in order. I have tried black and white ABS though and I prefer the look personally. Will post some pictures if Brian doesn't mind. I actually prefer the ABS and HIPS plastics to polycarbonate as it can be polished and has better resistance to alcohol but China insists you can't get them in a clear/translucent. Google says you can and that the shrinkage is identical to Poly and acrylic so the current mold would work. Guess it is more like you can't get it in China. Got another batch of 1,000 fronts in and not only are the scratches still there but now there's a smudge. I found a place not TOO far away that can use up to 80% "regrind" so at least they wont end up in a land fill. Looks like Brian is going to change molding companies.

    For you guys with the oversize heavy cases that need the top ports cough*UFO*cough I finally broke down and designed a delrin funnel that has G1/4 threads on it (and an O ring). It's small enough that it should be handy for bay reservoirs with top ports--2" diameter at the big end. Will be a while before they get here but I will send you one when they do Buddy.

  6. #1131
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    Thanks, that will be great. The top port makes filling a lot easier and adding a fill port type funnel to it should make it even easier.
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  7. #1132
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    I've been looking around for the Typhoon III, but it seems to be out of stock EVERYWHERE

    Any idea when the stocks will be coming in? Preferably the ones with a top fill port.

  8. #1133
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    Quote Originally Posted by Silverhawk View Post
    I've been looking around for the Typhoon III, but it seems to be out of stock EVERYWHERE

    Any idea when the stocks will be coming in? Preferably the ones with a top fill port.
    Best bet is to PM BoxGods or call Brian @ Primochill in the morning. They have been OOS for a while.
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  9. #1134
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    Quote Originally Posted by millertime359 View Post
    Best bet is to PM BoxGods or call Brian @ Primochill in the morning. They have been OOS for a while.
    Shooting boxgods a PM now

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    Man I go off the grid for a few days...

    Primo Chill has opted to have the molds (all 2,200 pounds worth) shipped from China to a new company in California. I got out inventory until I ran out of parts. It looks like it is going to be towards the end of the month before parts start shipping again so if you need a T3 before then and see one at some e shop better grab it. I have promised Brian at Primo that T3 will be a priority--we will shift to T3 assembly the day we get parts in, so everyone should be caught up on their orders as quickly as possible. Sorry for the delay but the company in China was just not sending us consistently good, quality parts. I will update as I hear more.

  11. #1136
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    Sweet, even better that production is moving back to the states.
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    Quote Originally Posted by millertime359 View Post
    Sweet, even better that production is moving back to the states.
    +1

    sounds like a good move

  13. #1138
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    Quote Originally Posted by BoxGods View Post
    Man I go off the grid for a few days...

    Primo Chill has opted to have the molds (all 2,200 pounds worth) shipped from China to a new company in California. I got out inventory until I ran out of parts. It looks like it is going to be towards the end of the month before parts start shipping again so if you need a T3 before then and see one at some e shop better grab it. I have promised Brian at Primo that T3 will be a priority--we will shift to T3 assembly the day we get parts in, so everyone should be caught up on their orders as quickly as possible. Sorry for the delay but the company in China was just not sending us consistently good, quality parts. I will update as I hear more.
    update?
    upgrading...

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    Geno is alive!

    Hey everyone--sorry for going off the grid for a while but I didn't want to post till I had some information worth sharing. Not sure if DB or any of the other guys posted info as I got it so I will go back a bit. Gonna be a LONG post sorry.

    T3 failure rates were climbing up close to 5% -- pretty good for low volume production...unless your one of the unlucky guys in that 5% (and unacceptable in my opinion for water cooling parts). I was unable to repeat the cracking issue here in my shop even over torquing the pump mounting screws by 25% which is pretty hard to do. I COULD get them to crack with Ethylene Glycol fluids but only two of the 5 parts I destroyed cracked at the inserts for pump mounting which seems to be where most failures are happening, and ALL the glycol added test samples cracked all over the rez, not localized just at the screw inserts. My unofficial testing wasn't uber scientific of course but I have parts to burn and I am pretty good at breaking stuff.

    Every time Brian talked with "engineers" at the injection molding company in China they insisted that the parts were correct and that users were either using alcohol, Ethylene Glycol, or over tightening the screws. Brian shipped 2 sets of parts to an injection molding company in California with real engineers that do consulting and they looked them over. No design issues (woot for me =) and they could not recreate the failures/cracks at the torque spec either. They asked for a broader sample base so Brian had me pull 2 parts from every box we had here for assembly (my shop glues the 2 halves together and packages the T3) and ship them off to California.

    The guys in California have a light they use to measure how much UV stabilizer is the plastic. As I understand it, this is some sort of chemical added to plastics to prevent them from breaking down and becoming brittle when exposed to sunlight for long periods. The mixture ratio is important because too much and the plastic becomes brittle. The T3 is supposed to have something like .05% because people don't really use their PC's out in direct sunlight and our weak little UV lights are not the right spectrum (or something like that as I am not a plastics specialist). Anyway, they estimated some of the parts had as much as 10% of this UV stuff. Not .10% but a full TEN percent.

    They (guys in California) think that either the measuring was sometimes "toss a few handfuls in" or that they reground bad/waste parts with differing levels of this UV stuff, then added the correct batch amount like it was virgin plastic. China insisted this was not the case. I have a much simpler/cheaper full spectrum UV light we use in my shop to check for cracks so I set up a big sample of parts side by side and you could really see a difference in some parts...so even though my light is not as sophisticated ( I cant adjust the spectrum) as the one they used, I am inclined to believe the guys in California because I could easily see differences between parts...if it looks like a duck...



    In the picture above you can see that 2 of the backs have a purplish glow. It is a LOT more obvious in person and hard to photograph, sorry.

    Brian from PrimoChill was pretty fed up with the Chinese injection molders by this time so he told them he was shipping the molds to the US. They said we have no problem with that but we are not providing the export papers, why not use another shop in China if your not happy with us? I do not know all the details but long story short Brian had to hire some sort of "fulfillment company" that essentially got like 10 big guys loaded on a truck and rescued his molds. Not sure if they went all Ross Perot or not but keep in mind a mold for half of the T3 weighs just over 1 US TON so it was not tossed in a pickup lol.

    Then in order to get the export papers he was somehow forced to ship the molds by Air...as in not on a slow (and cheap) boat from China. I am not privy to the details but I am thinking Google very likely has reason to be pissed at the business climate in China. This might be a cautionary tale for small companies looking to save money by moving molding/production to China--unless you have a law firm on retainer in China (or mafia ties) you might want to count on and plan for a LOT of hidden costs you did not bargain for.

    Anyway, The molds were shipped to a highly regarded injection molder in California who will be making the parts now. Yes costs per part went up a LOT but these guys answer questions in terms even I can mostly understand as a designer and not an engineer. They recommended getting rid of the metal inserts in favor of tapping the plastic, going with nylon thumb screws for case mounting, allen screws for pump mounting, and switching to ABS or Acrylic for the back. Brian had them do samples in ABS but they were WAY to cloudy looking, so he went with Acrylic.

    I am not sure what the thinking is on getting rid of the inserts but I am guessing its to increase the amount of plastic in that area, and/or to make people less likely to over tighten those screws. I think people see those metal inserts and think they can really reef on the screws when that is really not the case. Hard to say you did not over tighten the screws when the threads are blown out so people are naturally more careful. The Allen screws also make over tightening a lot harder then using a screw driver. Obviously nylon thumb screws are the same concept.

    The front plugs are also now a smaller diameter and slotted, and the fitting O rings are fatter and seal better (also good news for people using other brands of fittings).

    I shipped out a small batch of T3's to Primo today for RMA's so those of you pissed about the delay...parts are inbound. Again, I just did the T3 design and am not employed by Primo Chill so I have no real say in production or how they handle customer issues etc, but I think not using parts they couldn't trust for RMA units was the right choice...even if people were pissed. Obviously not shipping inventory until they got a new injection molding company was as well.

    As a sort of disclaimer, all of the info above is stuff I gleaned mostly as an interested observer kind of watching the "drama" unfold. I do freelance design work and light manufacturing/assembly and am NOT a plastics engineer nor any sort of political or business expert about China nor do I have anything to do with the business/product decisions of Primo beyond expressing my opinion when asked, (and the occasional "I told you so" ).

    In other news, the new premium single bay Split window reservoirs are shipping end of this week. They are machined from a solid block of delrin (no more molded clear parts for me es lol), have a billet style face plate machined from a solid block of aluminum (no the aluminum does not touch the water) built in machined light bar that lights the fluid without being visable usig 4 UV led's, top ports with optional front port windows, come in 8 colors of delrin and many anno colors for the face plates...what else...oh and in a single tank version and a dual tank version for guys wanting to run two discrete loops from the same rez.

    There is also a T3 version of the split window which is basically a Split window style dual bay reservoir melded with a T3. Same solid delrin body, machined face plate etc.

    On the little items that make life easier front there is a machined delrin funnel with G1/4 threads and a machined delrin small footprint drain/fill port shipping this week or early next week. I think the trick little 20 LED boards like Bod used in his Trident build are also FINALLY shipping. They power up to 20 LED's off a molex and have switch pins for those wanting to be able to turn the lights on and off.

    I will post some pics in a new thread here in a bit.

    Consider yourselves UPDATED!
    Last edited by BoxGods; 01-21-2010 at 05:40 PM. Reason: spelling

  15. #1140
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    Little teaser of the new Split Window single bay rez.





    Thats pretty much how the new premium delrin T3's will look also btw.

    Link to the thread:

    http://www.xtremesystems.org/forums/...87#post4209187

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    I'm glad the reason for the cracking T3's was found. I guess I should assume if mine hasn't cracked since the day they released, then it shouldn't crack in the future. I'm gonna check it out when I drain my loop next, which should be pretty soon - I hope.. I gotta put in a new VRM block and new GPU block
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  17. #1142
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    Quote Originally Posted by Diverge View Post
    I'm glad the reason for the cracking T3's was found. I guess I should assume if mine hasn't cracked since the day they released, then it shouldn't crack in the future. I'm gonna check it out when I drain my loop next, which should be pretty soon - I hope.. I gotta put in a new VRM block and new GPU block
    Yeah you should be fine. keep in mind the 5% thing. Say 2000 units sold...that's 100 that needed RMA

    As long as you didn't take out any frustrations on the mounting screws you should be golden. People often forget that these ARE plastic parts...

  18. #1143
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    Thanks for the update.

    If I may ask, do you know what the the situation is for those customers overseas? It would cost a significant portion of the original purchase price to ship my cracked T3 back to the USA, and I for one have been waiting for so long for any kind of response from Primochill at all that I have had no choice but to replace my T3 setup with an alternate solution in order to get my system up and running again. An RMA is therefore more or less useless, and I'd like a full refund to compensate for all the issues and dead hardware caused, as well as the time and frustration.

    I can understand not wanting to ship out parts that suffered from issues as RMAs, but I cannot understand not replying at all to customer e-mails. And it's not only me - have a quick look through the T3 threads, it seems most customers who contacted PC never received any kind of response at all, no explanation, no apology, nothing. As a small business owner myself, that kind of customer service is unforgivable.
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  19. #1144
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    Quote Originally Posted by SoulsCollective View Post
    Thanks for the update.

    If I may ask, do you know what the the situation is for those customers overseas? It would cost a significant portion of the original purchase price to ship my cracked T3 back to the USA, and I for one have been waiting for so long for any kind of response from Primochill at all that I have had no choice but to replace my T3 setup with an alternate solution in order to get my system up and running again. An RMA is therefore more or less useless, and I'd like a full refund to compensate for all the issues and dead hardware caused, as well as the time and frustration.

    I can understand not wanting to ship out parts that suffered from issues as RMAs, but I cannot understand not replying at all to customer e-mails. And it's not only me - have a quick look through the T3 threads, it seems most customers who contacted PC never received any kind of response at all, no explanation, no apology, nothing. As a small business owner myself, that kind of customer service is unforgivable.

    yeah my T3 damaged my SSD
    and waiting from primochill some reply for my RMA.
    sending the cracked T3 from spain to USA will cost me a lot of bucks and after waiting 3 months for some "Good News" (thanks BoxGod for the update )
    mmmmm I just wait mmmm 3 months more? so that they can send it to overseas?

  20. #1145
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    All I can suggest is starting an RMA ticket if you haven't already or checking/updating it if you have. Issues like yours are why I am very careful to always mention that I don't actually work for Primo Chill or any of the companies I design products for. That may sound like a bit of a cop out to you but the reality is that once I submit a design and the manufacturing process and product sales cycle begin I am not in the loop. If alterations to the design are made to make it easier or cheaper to produce for example, I have no say. The same for setting or changing the sales price or any other policy the company might have. I am pretty sure (though again not positive) that Primo would not expect you to ship a part back all the way from Spain and would accept a picture or something similar. Just be sure to explain your situation in your trouble ticket, don't assume they know every single detail about you, your purchase, or your particular situation. My experience thus far with Brian and the folks at Primo is that they try to do as much as they can to be helpful and practice good business.

  21. #1146
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    I'm not a T3 user, not upset over a T3 RMA, not interested to be a T3 user, and not fully aware of the technical failures plaguing this thing.

    But you have my respect and deserve our respect for being up front with that information. Despite the picket line that tends to form around here, you are not obliged to share every little detail (and I mean 'you,' not Primochill. In fact even Primochill is not obliged to do so, only the timely replacement of faulty parts.), and yet you have, and that is reassuring. Thanks.

  22. #1147
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    Quote Originally Posted by BoxGods View Post
    Issues like yours are why I am very careful to always mention that I don't actually work for Primo Chill or any of the companies I design products for. That may sound like a bit of a cop out to you but the reality is that once I submit a design and the manufacturing process and product sales cycle begin I am not in the loop.
    I understand that, and I'm in no way holding you responsible or demanding information from you. I merely asked if you knew anything, because so far all we've gotten from PC themselves is a big fat nothing.
    My experience thus far with Brian and the folks at Primo is that they try to do as much as they can to be helpful and practice good business.
    That may be your experience, and I don't meant to invalidate that, but it certainly hasn't been ours.
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  23. #1148
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    Quote Originally Posted by BoxGods View Post
    . . .S. . .N. . .I. . .P. . .
    Heh, with the exception of the plane part, looks like I wasn't too far off.

    http://www.xtremesystems.org/forums/...81#post4200381

    Thanks for the update G-man.
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  24. #1149
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    Quote Originally Posted by BoxGods View Post
    All I can suggest is starting an RMA ticket if you haven't already or checking/updating it if you have. Issues like yours are why I am very careful to always mention that I don't actually work for Primo Chill or any of the companies I design products for. That may sound like a bit of a cop out to you but the reality is that once I submit a design and the manufacturing process and product sales cycle begin I am not in the loop. If alterations to the design are made to make it easier or cheaper to produce for example, I have no say. The same for setting or changing the sales price or any other policy the company might have. I am pretty sure (though again not positive) that Primo would not expect you to ship a part back all the way from Spain and would accept a picture or something similar. Just be sure to explain your situation in your trouble ticket, don't assume they know every single detail about you, your purchase, or your particular situation. My experience thus far with Brian and the folks at Primo is that they try to do as much as they can to be helpful and practice good business.
    I understand your situacion BG you donŽt have no reason to response to primochill

    and of course iŽll send the T3 to USA if they asked me or send me a email for some instructions but nothing
    I explaind my situacion to primochill send them pictures of the T3
    if they want the T3 to see it by there self and my big pleasure to send it

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    Feb 2008
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    Quote Originally Posted by strike View Post
    I understand your situacion BG you donŽt have no reason to response to primochill

    and of course iŽll send the T3 to USA if they asked me or send me a email for some instructions but nothing
    I explaind my situacion to primochill send them pictures of the T3
    if they want the T3 to see it by there self and my big pleasure to send it
    Nah man...like i said I can't imagine they would require shipping a great distance like that, but if they do just let me know and I will ship one of the MANY test units I have burned, blown up, crushed, and otherwise mutilated from Texas out of my own pocket.

    As for them (Primo and/or Brian) not keeping people better informed...I do sort of agree that they depend on the RMA ticketing process a little too much. On the other hand all my modding buddies like DB and Charles as well as several guys from here at XS I have become friends with messaged me about some unhappy guys in here and I made a conscious choice to just hold off till I had something concrete to actually tell people.

    Brian and I are not like "buddies"--to be candid I have told him to kiss my ass and worse a few times because ceding control of something you have designed can hard for some people. It certainly is for me because I have a temper and actually like to fight more then I should. I have been a jerk to him a few times and he just never seems to get mad. I am not sure why he doesn't come in here and post beyond a bone crushing schedule. I was talking to DB yesterday and he mentioned that some guys just suck at forums (I have had a lot of help sucking less at it from my friends, Charles from Murder Mods in particular) and he listed guys from some of the better known companies we all have been buying parts from for years...Gabe from swift, the guys from DD etc. and how he is always telling them to hire a dedicated community liaison person to bridge that communication gap. Brian certainly could use one...nobody is good at everything.

    Anyway, I will do my best to pass along information when I actually have something worth passing on.

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