Gigabyte EX58-UD5/Extreme Discussion Thread

[M31]

About my current chip, I have been chatting with the tech guy @ OcUK about this processor and how I'm not at all happy about being given this as a replacement for a fairly decent chip that I had returned, and he has agreed to change this one over again for a chip that he will guarantee will run @ 4GHz with low voltages!!

He has told me to give him a few days so he can cherry pick a decent sample for me, so I am extremely delighted about this..

He told me that this would be the last time that he can swap this chip over, but if I am getting a processor that is guaranteed to do 4GHz on low voltages, then I will have no need to ask him to swap it over again!!

Good to hear they are starting to listen, mate ... its a sad state of affairs when you have to go this far and they lied to you in the first place, but OcUK are famous for dealing in muddy waters I'm afraid.

Maybe mention you are talking about them on this thread (They realise this is a well respected site) they hate exposure when they seem negative, just witness the deleted threads on their own boards when customers complain about things going wrong.

Also who ever it was from OcUK who told you, "this is the last time they will swap the chip", is wrong or in need of training, you can send back anything you buy from them within 7 days if you ordered online, by the UK distance selling act, this is Law and even OcUK are not above it.

It does not matter if they send you 1000 dud CPU's, one after the other or 1000 CPU's you are not happy with one after the other, the law is on your side.

The actual legislation is pretty long winded ... but here it is, this document is still UK Law despite the date the law was introduced.

http://www.opsi.gov.uk/si/si2000/20002334.htm