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Thread: "ASUS P5Q Deluxe discussion".

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  1. #11
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    Join Date
    Jun 2008
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    24
    So I'm still having my no-post problems. I tried removing the psu cord and letting it sit for 10 minutes, same thing. I tried removing the battery for 5 minutes, same thing.

    I did call Asus tech support and I have to comment about how impressed I was with them. I got a live person immediately. She got my general information and the basic problem I was having and setup my case number. Then she transferred me immediately to level2 tech support. A guy named Chris immediately picked up the phone and needless to say he was excellent to work with. He actually knew what he was talking about and didn't make me run through the typical, mind-numbing troubleshooting process...he just cut right to the problem.

    He even had a few good suggestions that I hadn't thought of trying. He suggested I try to boot the board up with NO memory installed to see if I get the beep sequence related to memory. If I still get the blank no-post screen even with no memory installed then the board is hanging before even detecting memory and we can pretty much eliminate the memory as the problem and at that point it is almost definitely a problematic board.

    He also suggested I could have a dead/defective battery. But I had previously tested the battery after pulling it out of the board last night and the voltage was about ~3.15v. He said that is slightly high for the batteries and typically they are around 2.8-2.9v. So I'm also going to try and switch the battery with another one from another board and see if that helps. He said he had some some weird bios issues with boards because of batteries. I'm guessing this isn't the problem, but can't hurt to try.

    Anyways, I hadn't thought of trying to post with no memory installed to try and get an idea of where the board is hanging...so that was an excellent suggestion. These boards need the LED numbers to give a better status indication. The beep method is a bit primitive and limited...

    Anyways...just wanted to chime in and say that I was impressed with Asus tech support so far. And for the one or two others that have the same issue...you might want to try the no memory installed post test to see where the mobo is hanging.

    I'll report back later tonight after work if either of the two things work.
    Last edited by bobn4burton; 06-25-2008 at 07:39 AM.
    CPU: Q6700
    Mobo: Trying to decide...
    Memory: 4x2gig G.Skill PC2 8000 or 4x2gig OCZ PC2 6400 cas4 (I have both sets)
    Video card: MSI 8800GTS (g92)
    Sound card: Auzentech Prelude
    PSU: PC Power & Cooling Silencer 750W
    HDD: WD Raptor 74 gig (plus many others for storage)
    Cooling: Water cooling with personally designed WB

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