its most likely customs.

Your block is missing somewhere, in the mail. Ive had this happen to me, the only thing you can do now is wait.

This is why i dont like ordering outside CONUS. If i deperately need something, i'll hire a custom builder.

The price for shipping + exchange rate + time almost = same if you get a custom builder to do it for you.

And i personally like custom's better. They add character to your build.