are you beyond the return policy with your seller for defective hardware?...if so, then the only way to get an exchange is to call Intel tech support...i tried but i got the stone-wall treament from a guy who is in costa rica...he spoke very good english but he wasn't going to give an inch in allowing me an RMA.
i was able to return my 9650 to the online retailer since i was one day before the 30 day policy expired...shew!...should have a new one in 5-7 days....i am hoping it is not the same pack date.
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...should have a new one in 5-7 days....i am hoping it is not the same pack date.
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