Quote Originally Posted by Ethelred View Post
It is common practice in business to never let the consumer/patron know there is a problem unless it is utterly and uncontrollably out of hand (see Tire Recalls). It is bad business and will affect the user/patrons view of the company. Most issues are handled internally and with luck no consumer/patron will realise it until after the dust has settled. This applies in all areas of business from corporate to restaurant. (See NDA)

I would trust your source more if you had said "Yeah, I have a friend how works at NVidia say their are some slight issues" rather than "Nvidia Spokesperson (see Damage Control) said there is nothing to see here move along".
That's because you want to believe there are issues, and have no understanding of my relationship with NVIDIA.

I'm not a consumer, I'm a guy who's signed an NDA and been trusted with confidential information many times over the years. I get information you don't, and I get information you do, before you do.

One guy started this rumor about a "bad batch of 8800GTs" by posting all over the Internet that "A BFG rep told him he's taking 100s of calls about defective GTs, and that people should wait a while to buy them so they can clear out of the channel".

How does that play into your damage control theory? Telling the consumer your products are defective? (not to mention BFG reps posted in reply they had told him no such thing)

Now you say you would be more likely to believe it if I were to say there were defects than that there are not.

Why? What if there are really not defects?

BTW- what do you do for a living that you supposedly know how "most issues are handled"? Do you work for "most businesses" or are you just in communication with "most businesses" at a level you would know?

Are you familiar with the terms "anecdotal evidence" and "hasty generalization"? If so, you know why your tire industry example is totally meaningless.

How do you know what "bad business" is? The auto industry issues public recalls all the time, apparently one industry is outside of your corporate to restuarant generalization.

Here's what I think:
I think that if you're a working person, you've worked in a capacity that you would know how such things are handled at less then 5 companies. I also think that all the people you know who could/would tell you about such things is less than 20. I think what you know about how such decisions are made from first hand experience, and even from hearsay, is spit in the ocean of 1000s and 1000s of businesses.

Furthermore, I think that it wouldn't matter if you really did know how "most businesses" would react - the key factor here is that unless you work at NVIDIA or one of it's OEMs, you can't say for sure whether the info they gave me is true or not.