Well me and asrock have been exchanging emails for a little over a week. They pretty much told me to send it back tot he place i bought it from. Even when i asked them to rma, swap it or basically do whatever needed to be done. Even the tech support is very bad, they was so bad, what the even told me wasn't even what i was trying to get help for. They even went as far as to try to tell me to download a the usb 3.0 beta driver to fix my keyboard.

First off, my keyboard isn't even on a usb 3.0. Which i tried to explain for 5 emails. But made no difference what-so-ever. I'm almost thinking it was just some random person answering emails now. I am very disappointed in asrock's help and tech support. I could have just gotten a bad board. As i seen on newegg it seems to be a common issue with asrock. Seems their quality control is very low for some odd reason.

I guess my main issue is what do you have to do to even get these people to even half way try to help out. It is almost like they don't care when they answer a email asking for tech support. Or even trying to give them info to use to perhaps put in a update for the uefi. I mean maybe i am old and just set in my ways. You know how us old men are about stuff sometimes.

Again if your asrock board is working then i'm 100% happy for you. Seems i just got the short end of the stick. And it seems like i will not be going back with asrock for the second adventure. Don't get me wrong, i know every manufacture has its good points and bad points. I just wished they would act like they wan to support their product. The board could have been rushed to meet the time frame. I honestly don't know. I hate i got a bad taste with this board and their tech didn't help any for the matter.

Good luck with your Asrock Motherboards and i wish you the best of luck. Me on the other hand will put this up as a total failure on my part. Thanks