I almost flipped when I saw this thread because OCZ rma support is one of the best if not the best in the industry but I also live in the us and not sure how things go elsewhere. Be careful about threads you make like this because it can severely damage a companies reputation. There is no better ssd support than ocz ssd forums section and to make a thread like this about them is out of line. If you ever run into something like this just call them or contact someone like Ryder or Tony first before making a thread. Your problems or woes but the internet lasts forever and kids reading this thread that don't know ocz amazing track record might just pull the plug and tell everyone they know not to buy an ocz product because of your rare issue. they can lose thousands of sales for something so stupid. I'm no ocz fanboy or biased I'm just speaking from experience going way back to the powerstream 520w and the EB ram and the ddr booster days. Ive had 2 gens of ocz ssd's and they have been nothing but gentlemen in the rare instances I had to actually send a product back. They are far and beyond the best support out of all the boards and ram and other computer crap they have always stood out in my mind as the highest example of customer service. This just pissed me off and I had to say something. sorry guys.