C'mon guys, real life comes first. If someone's loved one has health issues, it's top priority for him. Nothing else matters. Period.

I'm wishing a speeding recovery, wholeheartedly, and I don't even know the guy






But I should say that; the whole "Get a different brand, next time" thing it's a bit silly. Well Mr. Obvious, of course I'll get a different brand next time, but since I'm stack with that one now, I demand to get the support I bought, along with the product.
I know that bitc4ing to an xs member isn't of any use, but if a member is directly connected to company's support, it seem rather fair to get a good piece of "feedback"... PLUR