Guys (this especially includes you to Geno ), From all the info I have available to me, this is not the first time he has had "poor business practices", so it should not really come as any surprise. He was the owner of voyeurmods.com which got such a crappy name for poor business practices that it basically had to go OOB and re-formed as Moddersmart. Just read the warning in the Online store sticky

http://www.xtremesystems.org/forums/...ad.php?t=67179

Those 2 were/are the main retail storefronts for Primochill and they also sell other non Primochill goods. I wish I could link resellerratings but they've removed voyeurmods from their listings. BBB also had some complaints on them but they too have been removed due to the company being OOB.

From what I can tell, for the most part, it's a 2-3 person operation.