Quote Originally Posted by jpm804 View Post
Gabe - not sure if someone has commented on this before, but I mentioned it in the older thread. I was wondering if we see this occurring frequently since the waterblock is attached to the backplate in the packaging.

I can see this getting knocked loose in rought transport or shipping. I wonder if not shipping it attached to the backplate would eleviate this problem... my 2 cents.
We attach the block to the plate 1/as a means to QC the threads and 2/to protect the base plate. The issue with the pem inserts has been resolved in production, and we are sending replacements to whoever has an issue. pls email michelle@swiftech.com

Quote Originally Posted by Onoff312 View Post
Nope certainly didn't because guess what the backplate is on my board.... and it is stuck there will not tighten just keeps winding round and round and will not loosen so there is no point in me getting a new backplate right now when this one will not even remove.
pull on one corner.. It will be hard at first, then it will all come off. then get replacement BP. If you prefer that the plate doesn't stick as much in the future, simply fold half of the protective paper back, and stick it like that.

Quote Originally Posted by mongoled View Post
Great, thanks for pointing that out, now what is the procedure for those who have already bought a XT that came with the default plate?

How does one go about getting it exchanged for a multi mount plate?
the hold-down plate was multi-mount from the get go. You only need the 1156 (or 775) back-plate. just email michelle@swiftech.com to get one.