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Thread: Swiftech unveils Apogee XT new flagship waterblock

  1. #476
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    Just to throw in my 2 cents...

    My XT 1366 blackplate had a stipped out hole that allowed the screw to slide freely. I retro fit a nut on the back to hold in on for the time being. Anyways, Spoke with Michelle and she had a replacement shipped out to me ASAP. Swiftech customer service is second to none IMO.
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  2. #477
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    No fix to my problem with my mounting bracket? being stuck and or royally F'd and will not unscrew or fully tighten down now i have no idea how i am going to get the block off the board and i think this may explain my slightly higher then expected temps.

  3. #478
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    Quote Originally Posted by Onoff312 View Post
    No fix to my problem with my mounting bracket? being stuck and or royally F'd and will not unscrew or fully tighten down now i have no idea how i am going to get the block off the board and i think this may explain my slightly higher then expected temps.
    did you email michelle for replacement?
    CEO Swiftech

  4. #479
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    Quote Originally Posted by Onoff312 View Post
    No fix to my problem with my mounting bracket? being stuck and or royally F'd and will not unscrew or fully tighten down now i have no idea how i am going to get the block off the board and i think this may explain my slightly higher then expected temps.
    Here is a trick. But tricky. Somehow get a screwdriver under the screw and gently pry up so the screw has reverse pressure on it. It's tricky. Then get a electric srewdriver and put it in reverse. Try it at low speed, keep at it. You want to turn the screw in reverse and at the same tume pull up on the screw. If there is still spring pressure you might not need the screwdriver or other tool.

    Stuff listed above learned in my life experiances on PCs and my job as a mechanical/electronic tech.

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  5. #480
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    Got one of the bad backplates:

    Knew something was wrong, as the plate wouldnt even try to fit in the motherboard holes, so inspected it closely: saw one stub was slanted already, just pulling on it by hand was enough to detach it. Email for replacement is following

  6. #481
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    Quote Originally Posted by millertime359 View Post
    Yep, temps are not a big difference, just flow rates were dropped some. Not certain if it would make a difference, although i didn't see a reason to take it as I had extra 45s sitting in to corner collecting dust.

    I also wouldn't worry about the o-rings, should be fine.
    Are those regular 45s you are using or rotary 45s?

  7. #482
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    Quote Originally Posted by gmat View Post
    Got one of the bad backplates:

    Knew something was wrong, as the plate wouldnt even try to fit in the motherboard holes, so inspected it closely: saw one stub was slanted already, just pulling on it by hand was enough to detach it. Email for replacement is following
    Gabe - not sure if someone has commented on this before, but I mentioned it in the older thread. I was wondering if we see this occurring frequently since the waterblock is attached to the backplate in the packaging.

    I can see this getting knocked loose in rought transport or shipping. I wonder if not shipping it attached to the backplate would eleviate this problem... my 2 cents.

  8. #483
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    Quote Originally Posted by gabe View Post
    did you email michelle for replacement?
    Nope certainly didn't because guess what the backplate is on my board.... and it is stuck there will not tighten just keeps winding round and round and will not loosen so there is no point in me getting a new backplate right now when this one will not even remove.

  9. #484
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    Same prob happened to me on the GTZ model. one of the 4 holes wouldnt completely get in. kinda sucks

  10. #485
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    Hello, is there any news with regards to AM3/AM2 mounting mechanism / backplate etc

    thanks
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  11. #486
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    Quote Originally Posted by FeRaL View Post
    Are those regular 45s you are using or rotary 45s?
    rotaries.
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  12. #487
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    Quote Originally Posted by mongoled View Post
    Hello, is there any news with regards to AM3/AM2 mounting mechanism / backplate etc

    thanks
    yep i am waiting for the same so i can mount it on my AM3 965 setup

  13. #488
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    Must be available now, added yesterday:

    http://www.performance-pcs.com/catal...ducts_id=27037

  14. #489
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    Quote Originally Posted by lvcircuit View Post
    Just to throw in my 2 cents...

    My XT 1366 blackplate had a stipped out hole that allowed the screw to slide freely. I retro fit a nut on the back to hold in on for the time being. Anyways, Spoke with Michelle and she had a replacement shipped out to me ASAP. Swiftech customer service is second to none IMO.

    I have the exact same problem. I will contact Michelle, thanks.
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  15. #490
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    Quote Originally Posted by Ketzer7 View Post
    Must be available now, added yesterday:

    http://www.performance-pcs.com/catal...ducts_id=27037
    Great, thanks for pointing that out, now what is the procedure for those who have already bought a XT that came with the default plate?

    How does one go about getting it exchanged for a multi mount plate?
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  16. #491
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    That's great cpu water block, I'm going to use it for my next core i7 build. Swiftech is best ehe

  17. #492
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    Quote Originally Posted by mongoled View Post
    Great, thanks for pointing that out, now what is the procedure for those who have already bought a XT that came with the default plate?

    How does one go about getting it exchanged for a multi mount plate?
    I'll save Gabe the time

    email michelle at michelle@swiftech.com
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  18. #493
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    Quote Originally Posted by jpm804 View Post
    Gabe - not sure if someone has commented on this before, but I mentioned it in the older thread. I was wondering if we see this occurring frequently since the waterblock is attached to the backplate in the packaging.

    I can see this getting knocked loose in rought transport or shipping. I wonder if not shipping it attached to the backplate would eleviate this problem... my 2 cents.
    We attach the block to the plate 1/as a means to QC the threads and 2/to protect the base plate. The issue with the pem inserts has been resolved in production, and we are sending replacements to whoever has an issue. pls email michelle@swiftech.com

    Quote Originally Posted by Onoff312 View Post
    Nope certainly didn't because guess what the backplate is on my board.... and it is stuck there will not tighten just keeps winding round and round and will not loosen so there is no point in me getting a new backplate right now when this one will not even remove.
    pull on one corner.. It will be hard at first, then it will all come off. then get replacement BP. If you prefer that the plate doesn't stick as much in the future, simply fold half of the protective paper back, and stick it like that.

    Quote Originally Posted by mongoled View Post
    Great, thanks for pointing that out, now what is the procedure for those who have already bought a XT that came with the default plate?

    How does one go about getting it exchanged for a multi mount plate?
    the hold-down plate was multi-mount from the get go. You only need the 1156 (or 775) back-plate. just email michelle@swiftech.com to get one.
    CEO Swiftech

  19. #494
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    Gabe,

    I emailed Michelle about a replacement base plate. What size nut do I need for the thumb screws? I'd like to see if I can get a nut on the backside until i receive a replacement.

    FYI I've been using my XT with only three of the screws tightened. I get about a 9C difference on two of the cores.

    Thanks!
    Last edited by epidemic2k2; 01-03-2010 at 06:10 PM.
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  20. #495
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    Quote Originally Posted by gabe View Post
    the hold-down plate was multi-mount from the get go. You only need the 1156 (or 775) back-plate. just email michelle@swiftech.com to get one.
    Hello, I am sorry to cause any confusion.

    Just to clear this up once and for all.

    For an AM2+ / AM3 socket motherboard configuration, is anything extra required other that what is included in the default package?

    Thanks
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  21. #496
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    Does anyone know any reliable watercooling shop in Europe that would have these in stocks? The only good place I know of is chilledpc, but they don't have any in right now.

    Edit: Thanks a lot, I ordered the block from highflow.
    Last edited by muppenz; 01-04-2010 at 04:51 AM.

  22. #497

  23. #498
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    Quote Originally Posted by muppenz View Post
    Does anyone know any reliable watercooling shop in Europe that would have these in stocks? The only good place I know of is chilledpc, but they don't have any in right now.
    Highflow

    Oops, to late

  24. #499
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    Quote Originally Posted by mongoled View Post
    Hello, I am sorry to cause any confusion.

    Just to clear this up once and for all.

    For an AM2+ / AM3 socket motherboard configuration, is anything extra required other that what is included in the default package?

    Thanks
    You will need to buy the am2/3 hold-down plate, and possibly a backplate unless you got one already.
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  25. #500
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    Quote Originally Posted by epidemic2k2 View Post
    Gabe,

    I emailed Michelle about a replacement base plate. What size nut do I need for the thumb screws? I'd like to see if I can get a nut on the backside until i receive a replacement.

    FYI I've been using my XT with only three of the screws tightened. I get about a 9C difference on two of the cores.

    Thanks!
    thread is M3

    Quote Originally Posted by mongoled View Post
    Hello, I am sorry to cause any confusion.

    Just to clear this up once and for all.

    For an AM2+ / AM3 socket motherboard configuration, is anything extra required other that what is included in the default package?

    Thanks
    The kit includes eveything you need.
    CEO Swiftech

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