I'm also in the process of doing a DFI RMA right now, they sent me an excel sheet with all kinds of info to fill in, i sent it back thinking I'd get the RMA number anytime soon, ...

she sends another email and says i sent back an xlsx doc and not an xls one... then she said i'd have to send another one because the doc was 4 pages long and she only needed 1 page.

this was my first DFI board - definitely my last