View Poll Results: Motherboard: What duration of OFFICIAL and ACTIVE support do you expect ?

Voters
28. You may not vote on this poll
  • 1 year of Foxconn Support staff responses, and supported BIOS updates (from the initial release)

    1 3.57%
  • 2 years of Foxconn Support staff responses, and supported BIOS updates (from the initial release)

    12 42.86%
  • 3 years of Foxconn Support staff responses, and supported BIOS updates (from the initial release)

    5 17.86%
  • 1 year of Foxconn Support staff responses, and supported BIOS updates (from purchase)

    0 0%
  • 2 years of Foxconn Support staff responses, and supported BIOS updates (from purchase)

    1 3.57%
  • 3 years of Foxconn Support staff responses, and supported BIOS updates (from purchase)

    9 32.14%
  • Don't care or need support I optimize/fix bugs in the BIOS myself, or write my own BIOS.

    0 0%
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Thread: Motherboard: What duration of OFFICIAL and ACTIVE support do you expect ?

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  1. #4
    Xtreme X.I.P.
    Join Date
    Nov 2002
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    Shipai
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    31,147
    InToGraphics, what kind of problems do you have?
    you cant get 8gb memory stable with 1:4 memory divider and the hard drive detection in bios seems to have a bug and naming the drives wrong, is that it or is there something else? im busy taking care of other things besides the forum, so if you cant get your problem fixed, please pm me. thats for everybody here, if you have a problem and cant get it fixed please pm me. the forum here is a forum as such, to exchange information, its not a support ticket system... if you want support contact the official foxconn tech support or pm me, thanks

    Quote Originally Posted by ragingclue View Post
    I voted for two years as well. Searching through older threads has answered 90% of the questions I have had so far, but that 10% that I can't seem to get help for... well... I expected better. I hate to throw other manufacturers names out there, but I've always had EVGA motherboards in the past, and their support was beyond stellar. I was warned before getting this board that support would be sparse. I didn't expect it to be almost non-existent. Even OCZ, who I've heard people about, answers every inquiry on a daily basis....

    I spoke with Foxconn support on the phone, and they did try to help me a bit, but they were specific in mentioning that my issues were Quantum Force related because they don't support OC'ing at all. When I explained to him that I haven't had any issues addressed here in weeks, he laughed and said they hear that a lot and he's sorry but that's just the way it's been....

    And it's not like the Quantum Force members aren't available for comment or help. Click on their names and "Find posts".... They're very active and posting in other, sometimes non-related, areas of the forum.
    hey ragingclue,
    thanks for the headsup, sorry you couldnt get your mem stable and didnt like the board. you got it right in your other posts tho, this board was made for the extreme people benching ln2 and not really as a 24/7 gaming system, as a result most efforts on it were used to get it tweaked to tight timings and to run high clocks, not on 24/7 stability and making it easy to use and configure. BloodRage is a whole different thing, too bad you decided to go for another board... but i can understand you.

    about quantumforce members, they arent here for support, they might be able to help you but please dont pm them expecting them to fix your problems. If you have any problems and dont get a reply please send me a pm.

    theres a new BO bios already but i didnt get it, dont know why... i just checked and they will pass it on to me later today and ill post it here.
    sorry it took so long to get a new BO bios...
    Last edited by saaya; 03-22-2009 at 07:27 PM.

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