Unethical?...I'm not forcing them to do anything...it's totally up to their discretion whether or not they'll process the RMA. I don't expect them to go through with it, and if they don't I wouldn't be upset...but if they do, they'll have earned my respect and possibly future sales.
I worked in the retail channel for many years, and the RMA process was not always for products that were covered under the written warranty...in fact, a majority of the time, they wouldn't have been covered...but the manufactures like to take care of their customers...sometimes even in extreme situations.
Besides...if their OVP was working correctly, this wouldn't have happenedj/k
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