Quote Originally Posted by jcool View Post
Want another Asus horror story? Ok then, here it goes.

As you know, I RMAed my Z7S around 7 weeks ago with my distributor, who had to send it in to Asus (obviously, since it has a blown PWM).
Today I got it back, saying "Warranty replacement done by the manufacturer".
So I took a good look at it and was quite sure that this was exactly the one I sent them. "Well, they might have fixed the blown PWM or something" were my initial thoughts on this. While checking out the board, I noticed scratches and dents that weren't there before. Also some thermal grease was on the mobo and a few solid states were bent badly to the side.

So I quickly set it up on the table with one of my E5420's, one stick of ram and sure enough.. straight FF, as well as the same coils still emiting their strange whining noises. So - same board, nothing fixed, more broken than ever before. ANd that's what I get for a 7 week wait

I am calling my distributor tomorrow and give em hell, especially since I got a 2nd Z7S in the RMA pipe (Jaco's). If they screw me over on both accounts I lose 800 €. Needless to say I will threaten to change my supplier if they don't get me a new board or a refund - interested to see if they are willing to risk the 100000€ turnover I made with them in 2008 over this issue
Sorry to hear, I too would be really PIS...OFF !
If I ever need to return my board I will secretly mark mine