My Dual Harper - Asus Z7S WS living review *56K warning*

[komseh]

I found it via: http://processorfinder.intel.com/

[angelshonnny]

I found it via: http://processorfinder.intel.com/

Hey komseh,
How did you get Asus to send you a chip? My E5420s are also E0 stepping and i simply have no possibility of getting a non-E0 cpu to flash the BIOS.
Wrote them yesterday and the answer i got was

Unfortunately, we have no BIOS chips to sell or provide you with

. They have a contact number here in Denmark, although they don't answer. When you try and phone you get an answering machine that says that you have to find answers to your questions on their website, and then you open a tech ticket and get these very short and shortcoming answers from their tech department. They don't bother to read the whole thread of the tech enquiery, so you have to ask them the same thing over and over, don't think i'll ever buy Asus again
Sorry for the grumble
Have a great day

[komseh]

Hey komseh,
How did you get Asus to send you a chip? My E5420s are also E0 stepping and i simply have no possibility of getting a non-E0 cpu to flash the BIOS.
Wrote them yesterday and the answer i got was. They have a contact number here in Denmark, although they don't answer. When you try and phone you get an answering machine that says that you have to find answers to your questions on their website, and then you open a tech ticket and get these very short and shortcoming answers from their tech department. They don't bother to read the whole thread of the tech enquiery, so you have to ask them the same thing over and over, don't think i'll ever buy Asus again
Sorry for the grumble
Have a great day

I live in the US... I was talking with tech support and they transferred me to the "BIOS" department. I had to pay $25 to have it overnighted.

I'm pretty frustrated with Asus too. If the first tech wouldn't have told me that the BIOS chip was not removable we could have avoided a lot of wasted time with the RMA.

Edit: Oh also everything is working great now... except I can't get my USB devices to show up. One of the devices is receiving power but not working.

[angelshonnny]

I live in the US... I was talking with tech support and they transferred me to the "BIOS" department. I had to pay $25 to have it overnighted.

I'm pretty frustrated with Asus too. If the first tech wouldn't have told me that the BIOS chip was not removable we could have avoided a lot of wasted time with the RMA.

Edit: Oh also everything is working great now... except I can't get my USB devices to show up. One of the devices is receiving power but not working.

Great that you got it working pitty about the USB devices. Luckily, one of the other guys on the forum, colombodk, is willing lo lend me a Dualc. Xeon, so I can update the BIOS. Great bunch of folks on on this forum.