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yeah i see what you mean
well the product is unacceptable
you should have a case with Dept of Fair Trading no matter how much i dislike them myself as i'm in retail business
make your case and the retailer will most likely have to take it back and give you a full refund
make sure you are well informed when you sit in front of the judge and explain it to the judge in easy to understand terms
there is no way they can get away with it if you;ve had this problem with these cards from day one
if this retailer has any gray matter i would approach them first and explain what my plans are with DeptofFairTrading. Most stores would have had experience and they will avoid hassle and give you an alternative product. That's what i would do to avoid those grrrrrrrrrr people as we've had a few cases against us which were really unfair to the retailer but what can you do...just cop it on the chin and that's it
Dino
Last edited by dinos22; 09-29-2008 at 10:06 PM.
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