Just download the bios from the Gigabyte website, it's wise to have the USB flash drive formatted to FAT32 (i'd also check the flash drive for any errors or bad sectors just in case)...in Q-Flash it'll show up as HDD 3.0 (depending on what hard drives you have installed), highlight it and press Enter, you'll see an error message, ignore and press Enter a second time. The contents of the USB drives files will be displayed...locate the bios file (make SURE you have the correct bios for your mobo "x38-dq6" etc) and flash away, once it's done either hit Esc to restart or F10 to shut down, whatever works for you.