There tech support was awesome, walked me through step by step, emailing me back and forth in less than 2 hours each time, during business hours. Then I got sent to the rma department, first they told me to rma it from where I bought it, but motherboard pro only allows 30 days to return it to them. Then I went back to dfi, and 24 hours later they told me to submit my receipt of purchase, and fill out a form. I sent that, along with a few questions on the rma. I got back an rma number and they ignored my questions...so whatever, I sent it in last Thursday, and haven't heard a thing. I think it was supposed to get to them Monday. I will post again when I get it back.