I know what you are saying Dino but if that was my business I would not tollerate that sh*t from my employees to my customers sale or no sale you're reputation is more important!![]()
I know what you are saying Dino but if that was my business I would not tollerate that sh*t from my employees to my customers sale or no sale you're reputation is more important!![]()
SuperMicro X8SAX
Xeon 5620
12GB - Crucial ECC DDR3 1333
Intel 520 180GB Cherryville
Areca 1231ML ~ 2~ 250GB Seagate ES.2 ~ Raid 0 ~ 4~ Hitachi 5K3000 2TB ~ Raid 6 ~
Praetor
» Intel i7 2600K 3103B306 » Asus Maximus IV Extreme-Z » Asus GTX 470's TRi-SLI » Corsair Dominator GT CMT4GX3M2A2000C8 » Corsair Force F180 SSD » Corsair AX1200 PSU » Corsair 800D
» Cooling : Swiftec Apogee XT » Swiftec MCP350-DDC1 w/XSPC Dual DDC Bay Reservoir » Swiftech MCR320-QP w/Scythe SlipStreams 110CFM
The Yamato
» Intel i7 920 3849B028 or i7 980X » Asus Rampage III Extreme Black Edition » Asus HD6970's QuadFireX or Asus GTX 570's 4way SLI » 6GB Corsair Dominator GT TR3X6G1866C7GTF » Corsair Force F180 SSD » Corsair AX1200 PSU » Microcool Banchetto 101
» Cooling : Dragon F1 Extreme Edition(LN2) » Custom SS by RunMc »
![]()
AWESEOME! Just got my "Your order has shipped!" email from NCIX.
G0 FTW!.SKU Description Qty
1. 22211 Intel Core 2 Quad Q6600 Quad Core Processor LGA775 Kentsfield 2.40GHZ 1066FSB 8MB Retail Box 1
Barcode: 22211 156996 500 S/N: BX80562Q6600SLACR 07-25-07 04:11 PM
Conroe Q6600 G0 w/Tuniq Tower at 3.6ghz 1.45vCore 401FSB
Gigabyte P35-DS3R
2 GB Patriot DDR2 800 @ DDR2-1000 2.3V
Thermaltake Armor Full Tower
OCZ Gamestream 600W
46" Samsung LCD 4665F
8800GTS
Logitech LX710 Wireless Keyboard/Mouse
Seagate Barracuda 320gb and 500 gb
1 TB WD+Maxtor
0
NCIXUS
Intel Core 2 Quad Q6600 Quad Core Processor LGA775 Kentsfield 2.40GHZ 1066FSB 8MB Retail Box 1
Barcode: 22233 256956 475 S/N: BX80562Q6600SLACR 07-25-07 03:17 PM
i went ground shipping, so its just a waiting game now
was 19 bucks for shipping, a tad high for my taste, but was worth it. They lowred the price down to 289 now lol. whatever.
i will take a pic of the box once if arrives.
~
Yes I was guaranteed a G0 , and this is why I made the effort to call first, if she simply said im sorry but we have no controll over what is sent then fine I move on, but this is no different then the buy.com scam.
It's bait and switch when she opened her mouth and made the guarantee![]()
intel i5 2500k
Asus P8Z68-V
EVGA GTX470
Corsair 8GB Vengence
Corsair HX1000W psu ,
High Speed Tech Station Top Deck,
Dell U2410
hey i didn't mean you lied or anything
it was just a general comment....sorry if you thought otherwise
if he promised he's gotta deliver
i can however tell you that when people want something and are in a position to demand it they will lie in as high as 75% instances.......that's retail business for ya
I have a g0 to drool over. I am going to post a full review tomorrow. Lets just say the mid point is 3400 @ 1.325
HTPC - AMD Phenom II 555 Unlocked(4cores) - 4GB Gskill - AMD HD 5850 - Avermedia Duet - Harman Kardon avr247 - Surround Sound (Infinity Beta 50's, 10's, 360, and ed a2-300) - Samsung 46"
Desktop Powerhouse PC - Gathering dust due to high usage of HTPC as general pc now
Rather than assume that we've short-changed you intentionally, it may have been a good idea to wait 'til morning and give us a call and see if we can figure out what went wrong.
Posting all over the internet about how you've been bait&switched (which you haven't by the way...) is not an appropriate way to tackle this problem.
We do not sort items by serial number. Only by part number. It's completely impossible for our system to have intentionally selected a B3 for you.
I don't know who you talked to who assured you that all of our stock was G0, but if you called a retail store (and there are no females answering the phones at our shipping warehouse), then it's VERY possible that they have all G0 at that particular retail location.
There are people on this forum suggesting that sniveling and complaining about things is the best way to get a problem solved.
Here's a valuable tip: treat people like you would want to be treated. Calling in whining loudly complaining about something is NOT going to get you better service. There is a person on the other end of the phone with the power to help you and if you want them to help you, it's a good idea to be nice about it.
I've flagged this post for someone to have a look at. I'm sure we will find a way to get this problem resolved so that you're a happy customer. Just try to be patient and we'll do what we can for you. Whomever you talked to shouldn't have assured you of that, and even if she did, she may have been right, and she may have assumed that if you're calling a retail location that you're planning to come to the retail location.
Last edited by LinusTech; 07-25-2007 at 11:59 PM.
Please note: I am not here to provide any kind of official NCIX support on these forums.
For faster (and official) service please contact me at Linus@ncix.com, or please contact our customer care team at wvvw.NCIX.com (Canada) or wvvw.NCIXUS.com (America)
Heatware: http://heatware.com/eval.php?id=25647
Well I WAS going to order one from NCIX, but after
the G0->B3 switch fiascos, and other vendors being
even more clueless, I guess I'll just wait until I can walk
into a local shop and see what I'm buying in person
since evidentally all the high tech inventory control
systems / databases out there are apparently incapable
of keeping track of one little extra detail.
I think it's RIDICULOUS that vendors won't / don't
keep track of things like stepping and make that
available to the consumer and customer service / order
processing.
INTEL went to great lengths to DISTINGUISH the
steppings.
There's a BIG LABEL on the box, and one etched in metal
right on the CPU.
Right on the LABEL:
PROD CODE: BX80562Q6600SLACR
vs.
PROD CODE: BX80562Q6600SL9UM
They also have different 'MM' numbers on the label.
So Intel seems to think it's a different PROD CODE, so
there's no reason for the VENDORS not to do the same!
It's like having a BLACK ANTEC SONATA vs. a WHITE
ANTEC SONATA, yeah, sure, the same basic product model,
but with a DIFFERENCE that's important to keep track
of in inventory / stocking / ordering!
How hard can it be to put the MM number and PROD CODE
and maybe the other stuff already on the INTEL LABEL
into your inventory database?
It's like not keeping track of what ram is PC6400 and
what RAM is PC5300 because "well they're both 2GB sticks
from Corsair, so, who cares, they're compatible!!??".
Do you guys realize you can put special instructions in the ordering stage as well? I requested one with a SLACR label. Seems to have delayed my order but I don't mind.
i7 3770k - p8z77-v pro - 4x4gb - gtx680 - vertex 4 256gb - ax750
i5 3570k - z77-pro3 - 2x4gb - arc-1231ml - 12x2tb wdgp r6 - cx400
heatware
I honestly wish that it was as simple as all this, but unfortunately, when we order a product from a distributor, they ship however many we ordered of a particular part number. Everything in this industry is tracked by part number. A part number is easily scanned and doesn't change often.
When Intel ships these processors to a distributor, they ship a particular part number. There might be B3s, or G0s or any mixture of the two. It's not guaranteed. If it's not guaranteed from Intel, it's not guaranteed from us. For all we know, we could get a skid of CPUs 99% of which are G0, but there could still be some B3s in there that are leftover inventory from our supplier, or from Intel themselves.
You have to understand that NCIX has many employees, and not all of them are hardware enthusiasts who know or care about processor steppings.
Your parallel to the white/black case and the Corsair RAM is fundamentally flawed. Those items would have a different part number because they are (in the manufacturer's eyes) a different product. To Intel, a Q6600 is a Q6600. We order Q6600s, they ship them. They could be B3 or G0 or whatever else Intel decides to slap that part number on.
Another thing is that you assume that a product code is important to stocking/ordering. It isn't. Only the part number is. If we sent an order to a major distributor asking for only boxes that have "SLACR" at the end of the serial number they'd say "are you nuts???". Likewise if they sent such a request to Intel, they would be simply told "we don't know. You can check when you get the shipment if you want".
Just because something is a different product code does not mean that the manufacturer considers it a different product. "Silent revisions" are very common in this industry.
Hopefully I have been able to address some of your confusion regarding part numbers and product codes. Please let me know if you have any other questions.
Please note: I am not here to provide any kind of official NCIX support on these forums.
For faster (and official) service please contact me at Linus@ncix.com, or please contact our customer care team at wvvw.NCIX.com (Canada) or wvvw.NCIXUS.com (America)
Heatware: http://heatware.com/eval.php?id=25647
Yes, I understand that just as your company may not
implement an ordering process that easily allows
selection by certain product criteria, other companies
who may be your indirect suppliers possibly don't either.
One could use that justification all the way up the
chain of distribution / channel until you get to INTEL
who DOES really make it quite easy to distinguish
and 100% certainly keeps the information in THEIR
inventory control / fulfillment databases. They send out
PCNs / Product Change Notifications and must keep
supplying very specific revisions to customers that have
dependence on one revision or another until the customer
agrees to change, or the purchase contract expires, or
the product is END-OF-LIFE.
However it's no unusual thing to keep track of multiple
attributes of a single model of product. In the IC
distribution business for ICs not sold directly to
consumers one can very typically select / purchase
by:
Part model
Individual Package Type
Temperature range
Lot code
Packaging (Tape & Reel, tray, tube, etc. etc.)
and about ten other factors.
Intel did the right thing and made it possible for any/all
subsidiary customers to get information about the
particular product(s) revisions / lot numbers / date
codes / serial numbers / PROD CODE / MM Number
etc. And it's just a choice of the recipients (e.g. resellers/
distributors/customers) if they want to IGNORE the
information they're presented with or not.
Well that's not entirely true. I'm sure pretty much
Everything in this industry is tracked by part number.
every company out there keeps track of
a) THEIR OWN SKU/PLU for an item
b) Their SUPPLIERS SKU/PLU for an item
c) The OEM's part number for the item
d) The bar code(s)/UPC code(s) they choose to use.
e) Any applicable RFID codes for the products
f) Serial numbers for warranty/product recall/RMA/
auditing purposes.
g) Product receipt date for taxation / warranty / QA /
statistical purposes.
h) Product expiration / return-by dates.
i) Price paid for the item from the supplier
j) Own advertised price for item
etc. etc. so clearly it's not exactly unusual to
track a wide variety of information for any given product,
and for some of that information to be inherited from the
vendor/manufacturer, and for other aspects of the
information to be originated / determined / tracked
soley by the particular vendor.
There's no reason why at any point a vendor can't
create another SKU/PLU for a given version of a product
if they want; in fact that often seems to happen given
the way people set up rebates or bundles or whatever.
Well INTEL doesn't change its steppings that oftenA part number is easily scanned and doesn't change often.
either; maybe once every 6 months is probably average.
Also the MM number, PROD CODE, FPO/BATCH#
is JUST as easily scanned -- look here:
http://www.clubit.com/products/500x500/A1938452_4.jpg
The BAR CODES for all those things are RIGHT on the
label, right next to the human readable printouts of
the very same information. Everything one could want to
know except maybe the individual serial number and
I wouldn't be surprised if that was scannable too.
So if you're scanning or doing data entry for ANYTHING
for the products, the other information is
RIGHT THERE TOO. It doesn't get much easier than that.
Certainly for warranty/RMA purposes I'm sure you're
scanning/doing data entry of the SERIAL # etc., so
there's no real reason to wait until something ships
to enter that information into the inventory control
system when it could be (and may already be) done
in advance.
Well usually the IC manufacturers allow any of theirWhen Intel ships these processors to a distributor, they ship a particular part number. There might be B3s, or G0s or any mixture of the two. It's not guaranteed.
direct clients to specify what requirements their
products have, though if they don't indicate a need for
a certain fixed version, yes, they'll get any version.
Well, that's certainly your and any vendor's right toIf it's not guaranteed from Intel, it's not guaranteed from us.
do business that way. All I'm saying is it's silly in this
day and age of B2B, XML, RFID, Bar codes, electronic
inventory databases, Just In Time ordering, etc. etc.
for simple and relevant product revision/model information
not to be ubiquitously tracked and known when the OEM
clearly considers the distinctions important and works
to publish that information for the USE of THEIR channel /
distributors customers who evidentally all just ignore it.
Yes, that's the annoying and unnecessary part. All itFor all we know, we could get a skid of CPUs 99% of which are G0, but there could still be some B3s in there that are leftover inventory from our supplier, or from Intel themselves.
takes is for the channel to start caring about these
kinds of inventory / quality control details and voila,
it'd all be available in the ordering / inventory system.
Ah well, I guess part roulette can be a fun game for some.
Spin the wheel, take your chances.
Of course. I wouldn't expect for a minute for someone toYou have to understand that NCIX has many employees, and not all of them are hardware enthusiasts who know or care about processor steppings.
have to be a computer whiz to fulfill an order. I'd expect
it to all be in the sales / inventory / order management
system just like the price, the manufacturer, the MHz,
the model number, the stock availability, etc. so I could
just call up and say "I'd like a BX80562Q6600SLACR,
please", and that'd be typed into the order system and
everything else would be 100% automatic.
Your sales/warehouse people don't need to care about
UPCs or the difference between a Q6600 and a Q6700
either, but when I order one they should be able to
fulfill the order or tell me there's no stock or whatever.
Well I don't personally know if they keep the UPCYour parallel to the white/black case and the Corsair RAM is fundamentally flawed. Those items would have a different part number because they are (in the manufacturer's eyes) a different product. To Intel, a Q6600 is a Q6600. We order Q6600s, they ship them.
or EAN or MODEL codes different for the different ones,
but from the bar codes and labels I see with my own
eyes EVERY other text / bar code on the package DOES
tell the difference; I don't know what codes are "orderable"
and which are not.
Well there are lots of things that are considered important and are tracked.They could be B3 or G0 or whatever else Intel decides to slap that part number on.
Another thing is that you assume that a product code is important to stocking/ordering. It isn't. Only the part number is.
Some things may be ignored by some vendors in the channel, but for the most
part if they don't consider something important it's by CHOICE, not for lack of
having the bar coded and e-commerce/B2B/etc. information which Intel clearly can
and does provide.
The information is there for any vendor at any point in the chain to track / use,
if they desired to do so.
Certainly by the time you ship something your inventory / invoice / transaction database
gets updated with purchaser, serial number, which unit(s) from inventory have been
sold and need restocking, etc. If it's ULTIMATELY going to get recorded, there's
seemingly not much reason to do it as the last step vs. the first.
Well, that's my point, it's something that's RELEVANT to distinguish in theYour parallel to the white/black case and the Corsair RAM is fundamentally flawed. Those items would have a different part number because they are (in the manufacturer's eyes) a different product. To Intel, a Q6600 is a Q6600. We order Q6600s, they ship them.
They could be B3 or G0 or whatever else Intel decides to slap that part number on.
customer's and INTEL's own eyes; so that's why it's nice to have the conversation
with one's suppliers to ask about getting such information in a more efficient,
streamlined, and useful way. If INTEL's distributors asked them for RFID
tags or 2D bar codes or XML ordering systems or whatever I'm sure INTEL would
work it out with them and start to provide information that was desirable and useful
to its customers. And, similarly if you had an inefficiency of transactions
with your vendors, you'd ask them to work with you to improve the scheme.
And as customers, incidents and opportunities like this one give NCIX and other Retailers / eTailers
valuable feedback from their most enthusiastic and acute customers as to what
would constitute better service and support.
Well, maybe, but that's nothing that's fixed in stone, just because that's the process that'sIf we sent an order to a major distributor asking for only boxes that have "SLACR" at the end
of the serial number they'd say "are you nuts???". Likewise if they sent such a request to Intel,
they would be simply told "we don't know. You can check when you get the shipment if you want".
customary doesn't mean that it's the only possible option. I wouldn't be too surprised
if INGRAM, MERISEL, ARROW, AVNET, or whoever are larger distributors for INTEL didn't keep
track of all the barcoded bits and more and have options for their customers to access/request/use
that information in making an order.
Anyway that's also the distinction between being an e-Tailer and a brick & mortar vendor;
you're SUPPOSED to have some ability to get all the kinds of basic 'stupid' "look and feel"
questions from customers. "Is it shiny? Is it heavy? What's the model number?
What's the price? What's the warranty? Does the box say it supports VISTA?"
etc. etc. The customer CAN'T look at the products and get an impression from the
packaging / labeling / etc. before purchase, so to compete with Brick and Mortar retailers
it's helpful to be able to answer those kinds of questions about version / appearance /
compatibility / whatever.
Sure you don't HAVE to, but from all the thousands of people trying to do preorders /
specific orders / etc. for certain STEPPING / LOT / BATCH products here, it's
certainly a customer service capability that's in real ongoing demand.
And that's an unfortunate thing, in my opinion, for whatever it's worth.Just because something is a different product code does not mean that the manufacturer considers it a different product. "Silent revisions" are very common in this industry.
Hopefully enough people as customers and in the channel will realize this,
communicate, and work to improve quality control and transparency of product
specifications.
Yes, thank you for your detailed response.Hopefully I have been able to address some of your confusion regarding part numbers and product codes. Please let me know if you have any other questions.
Hopefully vendors like your organization and many others will always
strive to pursue "continual improvement" and look for such opportunities
to innovate, improve, add capability, responsiveness, efficiency, etc.
Maybe one day it'll be easier that it currently seems to be to know what one's actually
getting when one orders something.
Thanks again and best regards; I'm sure that NCIX already does have lots
of happy customers that have gotten G0 CPUs; it's just kind of ironic / unfortunate
that it's more of a matter of luck and accident than a predictable process.
I too did the same thing. I was even told by "David" in a live chat session that they do not & can not guarantee things like stepping. I put in the special instructions "please insure product code says BX80562Q6600SLACR as this is what I want" anyway despite that reps statement. My order was placed around noon 24 July 2007. It did not ship until 25 July 2007 whereas everyone else who ordered around noon were receiving theirs 25 July 2007 depending on the shipping paid for.
I can't imagine blasting a company for something like this. Especially without first contacting them about the issue. Thus far this is one of the only places confirmed to be shipping G0's. You can bet if others (Newegg) had them, not only would they not accept a return without penalty simply because they didn't ship a G0, they wouldn't be cheap either.
I hope the matter gets resolved for anyone who was excited, but then didn't get what they expected. But I must say I'm disappointed in the direction this thread has gone.![]()
Praetor
» Intel i7 2600K 3103B306 » Asus Maximus IV Extreme-Z » Asus GTX 470's TRi-SLI » Corsair Dominator GT CMT4GX3M2A2000C8 » Corsair Force F180 SSD » Corsair AX1200 PSU » Corsair 800D
» Cooling : Swiftec Apogee XT » Swiftec MCP350-DDC1 w/XSPC Dual DDC Bay Reservoir » Swiftech MCR320-QP w/Scythe SlipStreams 110CFM
The Yamato
» Intel i7 920 3849B028 or i7 980X » Asus Rampage III Extreme Black Edition » Asus HD6970's QuadFireX or Asus GTX 570's 4way SLI » 6GB Corsair Dominator GT TR3X6G1866C7GTF » Corsair Force F180 SSD » Corsair AX1200 PSU » Microcool Banchetto 101
» Cooling : Dragon F1 Extreme Edition(LN2) » Custom SS by RunMc »
![]()
I was taking some bits back to a shop here in Thailand, and next door in TKCOM they had a Q6600 GO for sale. Obviously had to grab it.
I explained to the woman running the shop that she should be looking out for more of these SLACRs. Nice to see them about here
Batch: L724A784
Early tests. 330 x 9 1.325v (1.28-9v Guru)
Underwater with a bowed Apogee GT, and priming I'm getting 38-40c in coretemp. Not sure if I'm going to hit a wall like others, but looks good so far
RLM
QX9650@4.5ghz Vapochill LS
E8600 (Boxed)
Rampage Extreme
OCZ Gold DDR3 (8500) 1680 7-6-6-20-2T
4870x2 Vmodded + Ek Nickel
9800GX2 Vmod + EK H20 (Stored)
Thermaltake TP 1000W
Lian Li P007 Case
right well mine came a couple of days ago and it is a B3 stepping.
it booted straight up @3.2 with 1.4vcore-1.34actual. unfortunatly it doesnt want to go any higher. everytime i nudge it up one of the cores errors out in 4*prime95. tried giving it more volts but the instability remains. i tried over volting the mch and fsb termination and this had no effect.
my temps are amazing (core temp reads-2cores-51-2cores-46) although something is dissagreeing with my chip.the hsf (freezer pro7-AC5) probably has better contact on the bottom two cores(by force of gravity) which explains the differance in temps.
just going to keep trying until i find the settings which will let me go further. and if it wont budge over 3.2 on air...well i can live with that for now....
any advice is appreciated. rig in sig...
Last edited by purecain; 07-26-2007 at 04:20 AM.
Will do.RLM, pls push it further to limit cos I got a choice of either 784 or 924 here....
Have just done a 10 min run in prime at 350x9 same volts, and it seems okay so far
This board seems to be a bit picky with it's dividers, so will have to see how that effects progress.
Can't believe I shelled out 650 quid on a QX6700 only a few months ago.
RLM
QX9650@4.5ghz Vapochill LS
E8600 (Boxed)
Rampage Extreme
OCZ Gold DDR3 (8500) 1680 7-6-6-20-2T
4870x2 Vmodded + Ek Nickel
9800GX2 Vmod + EK H20 (Stored)
Thermaltake TP 1000W
Lian Li P007 Case
After reading all of the above diatribes I am ever so glad that I spent the exstra money for the Q6700 which is always GO. It will be here this afternoon and then the fun begins.A bit more money but a bit faster as well.
i7 920 DO 3850A849 @4410 under custom water.
Asus P6T deluxe V2
3X2gb Mushkin DDR3 1600 998691
Sapphire 4870 1g
Corsair Hx 850 psu
2 G.Skill titan 128gb SSDs in RAID0 Data
Intel X25-M OS drive
Windows 7 Home Premium 64
Praetor
» Intel i7 2600K 3103B306 » Asus Maximus IV Extreme-Z » Asus GTX 470's TRi-SLI » Corsair Dominator GT CMT4GX3M2A2000C8 » Corsair Force F180 SSD » Corsair AX1200 PSU » Corsair 800D
» Cooling : Swiftec Apogee XT » Swiftec MCP350-DDC1 w/XSPC Dual DDC Bay Reservoir » Swiftech MCR320-QP w/Scythe SlipStreams 110CFM
The Yamato
» Intel i7 920 3849B028 or i7 980X » Asus Rampage III Extreme Black Edition » Asus HD6970's QuadFireX or Asus GTX 570's 4way SLI » 6GB Corsair Dominator GT TR3X6G1866C7GTF » Corsair Force F180 SSD » Corsair AX1200 PSU » Microcool Banchetto 101
» Cooling : Dragon F1 Extreme Edition(LN2) » Custom SS by RunMc »
![]()
Is that just newer ones? My qx6700 is a B3.After reading all of the above diatribes I am ever so glad that I spent the exstra money for the Q6700 which is always GO.
QX9650@4.5ghz Vapochill LS
E8600 (Boxed)
Rampage Extreme
OCZ Gold DDR3 (8500) 1680 7-6-6-20-2T
4870x2 Vmodded + Ek Nickel
9800GX2 Vmod + EK H20 (Stored)
Thermaltake TP 1000W
Lian Li P007 Case
Praetor
» Intel i7 2600K 3103B306 » Asus Maximus IV Extreme-Z » Asus GTX 470's TRi-SLI » Corsair Dominator GT CMT4GX3M2A2000C8 » Corsair Force F180 SSD » Corsair AX1200 PSU » Corsair 800D
» Cooling : Swiftec Apogee XT » Swiftec MCP350-DDC1 w/XSPC Dual DDC Bay Reservoir » Swiftech MCR320-QP w/Scythe SlipStreams 110CFM
The Yamato
» Intel i7 920 3849B028 or i7 980X » Asus Rampage III Extreme Black Edition » Asus HD6970's QuadFireX or Asus GTX 570's 4way SLI » 6GB Corsair Dominator GT TR3X6G1866C7GTF » Corsair Force F180 SSD » Corsair AX1200 PSU » Microcool Banchetto 101
» Cooling : Dragon F1 Extreme Edition(LN2) » Custom SS by RunMc »
![]()
Bookmarks