and now for serious business...
Did they return the same PSU back after testing it? Is there any sign of a repair being undertaken?
I did not receive the same PSU back, i know that for sure. i received a brand new unit two days after they received mine. they sent me a new unit before testing the one i gave them. they sent the PSU back to Taiwan for testing, which is why they took absolutely forever to return a reply. They do equipment testing stateside, which is where i sent it in California, but in case a failure is detected they do not have the necessary equipment to do a complete failure analysis here, was the explanation i was given. so with the severity of the issue, and the nature of my claim, they said it had to be tested in Taiwan. note the Taiwanese symbols on the test report, also the terrible engrish () in the document tell me they did it for real. also, note where they put the date, it is wrong, backwards from how we write it. the pictures they took are high res, so with it zoomed in to 400 percent i can see that the computer screen in that picture the writing on the computer screen is in symbols, NOT english. i have looked over this document twenty five hundred times to spot if it is a fake, and not really sent to taiwan. i have tried to be thourough. it looks real to me dammit.
now, seriously, who here thinks that they spent the time and money to send this damn thing all the way back to Taiwan and then faked the results? what would be the point? why not fake them here and be done with it?
I am telling you, they seemed intent upon documenting everything, insisting on precise written descriptions, etc. they were serious about this. it was a big peace of mind when it was handled professionally (for the most part, waiting sucked). i seriously believe they tested this in good faith. they seemed genuinely concerned about a failure!
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