Quote Originally Posted by coolmiester View Post
I have no axe to grind either way but just because Brian chooses not to wash this pile of dirty laundry in public doesn't mean he is the bad guy in all of this.

There are always two sides to every story and all i'm hearing right now is one side from a guy who quite obviously has an axe to grind.

Calling for a Primochill boycott is absolute nonsense given without them this thing probably would never have reached fruition.

Right now, i don't know if that's a good or bad thing but if i employed a designer i would surely want them to follow through with a product that actually worked and not blame every other person involved rather than taking at least some of the wrap when it all goes tits up.

I would imagine this has hurt Brian pretty bad financially and he's probably not going to be able to at least attempt to put things right if his product are boycotted altogether so why not cut the guy some slack before making any rash decisions.

Just my
as long as he takes care of his customers, that is what really matters. Since there has been a report of the new units (or at least one) again having a crack issue I would advocate for full refunds so the customers do not risk further problems. If the new units will be the solution he goes with, they should first go to some independent testing facility to ensure their stability before going into any more customers' hands. I will not weigh in on blame as that will work itself out and it is not my place to comment.

Shaz is right in that this forum is NOT the place to start boycotts. Brian, if you are reading this: Please do whatever you can to take care of your customers. Your feelings and Geno's feelings really are of way less importance. Customers first.