Gigabyte MA790FX DQ6

[Phenomenalspeed]

your actualy lucky that they are RMAing at all realy, I never have that good of luck. Anyways keep us posted and let us know how it goes and how the board turns out for you!

I have very good news.

I got the motherboard back yesterday (Monday) from Gigabyte. Amazing considering they only received it last Thursday.
Initially I was sceptical as I'd heard bad things about Gigabyte RMA process (on here and other places). I just thought it was too good to be true.
I wanted to find out exaclty what was done to the board before ripping apart my current AM2 system. They enclosed a sheet with the motherboard but it made no sense to me. I phoned them and they said they replaced a faulty component. If anyone is interested The component is designated no 185. I was curious so I spent a while searching for this component on the board. It is underneath and in-between the two orange x8 PCI-express slots.

Anyway I put my phenom 9850 in and the other essentials. The moment of truth. I swithced it on and it POSTed successfully Further than I got last time. I was able to boot windows. I quickly noticed that every time I restart I would get that silent (no beep code) black screen again. The same when I tried to change a BIOS setting and exit and restart. I had to clear CMOS every time. It was saying CMOS checksum error or something like that. The board had BIOS F4 on it. ( I did ask them to update to the latest BIOS for me but that's another story) I thought that may be the problem. So I flashed it with F3 and then with F5. It made no difference. At this point I was fearing the worst. I was cursing Gigabyte for rushing this board back to me without testing it properly and thinking I would end up having to send it back again. I called it a day.


Today I decided to try my other PSU (from my case). The one I was using to test it was 450W and only had a 4pin CPU 12v power cable. I tried my main PSU (from my signature) and hey presto it worked! I don't know it was the lower power output or the 4pin 12v CPU or maybe the PSU is faulty but this board didn't like it. I was not expecting to even be able to POST with the Phenom 9850 BE using a BIOS earlier than F5 so that was a big bonus. I am quite happy with the motherboard at the moment.

I was never expecting such a lightning fast turnaround from Gigabyte RMA technical support department. I know some of you have had your problems with them but in my case they were good. I don't know about in other countries but here in the United Kingdom they are pretty bloody good based on this experience.