tiro, these companies want u to believe u have no rights and they can rip u off when ever they want . But its not true, we do have rights.I dont have experience with dfi support, but i have experienced the kind of consumer support available from other manufactures, and its always been pretty bad here in australia. (no replies to emails,and if they do there either rude or they ignore the problem at hand.)
i had to go threw small claims court to get asus and my retailer to refund my money. turns out it was the retailers responsiblity, so they finally paid up! after months of them refusing to pay.they were forced to.
bulldog , if it takes the retailer and manufacturer months to refund/repair or replace the expensive damaged boards they sell us. then maybe they should look at other ways of honouring there warranty. or atleast reply to our emails now and then. what if it was the other way around , and we only paid half the amount owed for the products we purchase? these companies would have us in court very quickly.