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Thread: Official EK statement - Nickel Plating Issues

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  1. #1
    Xtreme Member
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    Jun 2007
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    Brisvegas, Down Under.
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    if my gigabyte video card fails 3 months after i bought it i have to mail it in to gigabyte to get it fixed
    if my asus motherboard fails 6 months after i bought it i have to mail it in to asus to get it fixed
    if my WD hard drive fails 2 years after i bought it i have to mail it in to WD to get it fixed
    If my mushkin ram failed 9 months after i bought what would i have to do? Oh yeah ship it to mushkin
    you get my point yet or do i need to use a few more examples.
    Well that sucks for you. In Australia our stores are legally required to provide the minimum 12 months warranty, with a few that'll honour the warranty for even longer too.

  2. #2
    Banned Movieman...
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    if its an online retailer we get a month sometimes 2 if they like us.
    if its a B&M depending on the store it can be a year.

    like best buy will send them to the manufacturer for us if we take them to the store

  3. #3
    Registered User
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    Jan 2005
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    Is there an obvious time frame of when the defective blocks started showing up?

    I have an untouched Supreme HF Full Nickel sitting here, had it since November as I'm just now starting my first water build. Kinda on the fence on whether to install it or not. If there's any chance it could wind up corroding, I'd rather just order something else or see if there's any way I could get it replaced.

  4. #4
    Xtreme Enthusiast Aedubber's Avatar
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    Quote Originally Posted by Interitus View Post
    Is there an obvious time frame of when the defective blocks started showing up?

    I have an untouched Supreme HF Full Nickel sitting here, had it since November as I'm just now starting my first water build. Kinda on the fence on whether to install it or not. If there's any chance it could wind up corroding, I'd rather just order something else or see if there's any way I could get it replaced.
    Im sure you can replace it with the copper version from EK but if you want nickel i would recommend have the block plated yourself or going with other vendors that provide a nickel plated block that is not flaking to be on the safe side.
    HEATWARE
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  5. #5
    Registered User
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    Quote Originally Posted by Aedubber View Post
    Im sure you can replace it with the copper version from EK but if you want nickel i would recommend have the block plated yourself or going with other vendors that provide a nickel plated block that is not flaking to be on the safe side.
    I pondered the idea of switching over to the copper version, problem is my rig's theme is red/black/nickel so it would be an eyesore next to my other nickel blocks (not EK). Call me crazy, but I'm not a big fan of acrylic top blocks either. I'd rather have something a little more failsafe, especially since I'm a rookie to WC.

    I bought it from FrozenCPU back in November. I emailed them about possibly exchanging it for another block like the Koolance 370 which is similar priced. I'm not holding my breath as it's been almost 6+ months since I bought it.

    I just figured if this was a newer issue it might not have affected my block. Since I'm a WC newbie I just really don't want to install that block knowing full well that this corrosion or whatever you call it is a good possibility.

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