Anatomy of a OCZ SSD smoked drive.

[[XC] Oj101]

It has worked for me for many years (not an attack on OCZ, my experience is with several other countries).

If I tell them all the testing I've done, for example increasing voltage on something which has always run at stock to make sure the board isn't overvolting (hypothetical example, never had that exact experience): 0% success rate with getting an RMA. Excuses I have heard are as weak as the box is torn and not in resalable condition.

If I tell them "it just stopped working": 100% success rate with getting an RMA

I have never and will never send something back if I know or even think I'm at fault (an apple box of dead hardware is testament to that).


At the end of the day OCZ would have retained their name by accepting the SSDs and having a look. I dare say this has hurt your reputation more than the price of shipping the units - it's sad as I'm not keen to buy OCZ again even though it is one of the VERY few makes that have never given me a single issue. The old DDR VX range, the Flex DDR2 range, the SLI DDR3 range, the Vertex SSD range... I thought your customer sales would match your product quality