Stefan; you are not the only one. They really are nice benchtables but I have a story that matches yours (easily) with my first easy/hard purchase. We won't get into that. In fact, they work soooooo well that I broke down and ordered a hard version 2.5 recently which did arrive on time, but with the dreaded styrafoam popcorn and without the "gift for return customers" as promised. I can only hope that Dimas contacts you and my posting this is not sour grapes (as I'll probably end up buying another one some day soon) but to hopefully speed along his response and complete your order.