Swiftech Releases Komodo HD5800 F/C Waterblock For ATI

[gabe]

Gabe

I'm facing the same no display problem encountered by another XS member here;
http://www.xtremesystems.org/forums/...d.php?t=244152

It seems like the stock GPU cross bracket might be shorting the card without the springs as suggested by Swiftech's installation manual. Either way, the instruction "fasten gradually in a cross pattern until each leg of the bracket bottoms out" is obviously wrong according to your suggestion in that post.

I hope you're already investigating this issue and will be issuing an advisory on a permanent solution soon. Will the workaround solution suggested in the other post compromise the CPU and block contact and cooling performance, too?


I just spent two days installing my tight loop and it's nothing short of a nightmare to correct this problem. Not only does this waste my precious time, my new coolant is probably going down the drain as well. Sigh.

Phil

Technical Bulletin - Komodo HD5800 - Reprint from HD5800 Product Page (news and technical bulletins section) and Swiftech forums.

Date: 2-2-10

Issue:
No graphics display after installation of the Komodo HD5800 (black screen). This is a random occurence, and no permanent damage to the card is expected.

Cause:
Overtightening of the 4 screws fastening the stock spring-backplate.

Field/user resolution:
Uninstalling the block is not necessary.
Backing off the 4 screws by a minimum of 1 turn, and not to exceed 2 turns (an equal amount of turns for each screw is essential) resolves the issue, and restores graphics functionality.

Scope:
This issue may affect all water-blocks shipped between December 1st, 2009 and January 31st, 2010.

Production Resolution:
Effective February 1st, 2010, inclusion of a nylon washer between board and spring back-plate prevents the user from overtightening of the spring back-plate. Installation guide was revised accordingly (http://www.swiftnets.com/products/in...ultilangue.pdf)

[Philwong]

Technical Bulletin - Komodo HD5800 - Reprint from HD5800 Product Page (news and technical bulletins section) and Swiftech forums.

Date: 2-2-10

Issue:
No graphics display after installation of the Komodo HD5800 (black screen). This is a random occurence, and no permanent damage to the card is expected.

Cause:
Overtightening of the 4 screws fastening the stock spring-backplate.

Field/user resolution:
Uninstalling the block is not necessary.
Backing off the 4 screws by a minimum of 1 turn, and not to exceed 2 turns (an equal amount of turns for each screw is essential) resolves the issue, and restores graphics functionality.

Scope:
This issue may affect all water-blocks shipped between December 1st, 2009 and January 31st, 2010.

Production Resolution:
Effective February 1st, 2010, inclusion of a nylon washer between board and spring back-plate prevents the user from overtightening of the spring back-plate. Installation guide was revised accordingly (http://www.swiftnets.com/products/in...ultilangue.pdf)

Those nylon washers should solve this problem. Thanks for following up and offering a permanent solution.

Phil